Terms & Conditions

All-In-One

  • Terms and Conditions of Your Account

    Terms and Conditions of Your Account

    IMPORTANT ACCOUNT OPENING INFORMATION - Federal law requires us to obtain sufficient information to verify your identity. You may be asked several questions and to provide one or more forms of identification to fulfill this requirement. In some instances we may use outside sources to confirm the information. The information you provide is protected by our privacy policy and federal law.

    Dear Credit Union Member:

    This brochure contains the Disclosures and Agreements ("Agreement" or "Disclosure and Agreement") which govern your account(s) with us. Please read this brochure carefully. If you sign your signature card or continue to have an account with us, you agree to the terms and conditions stated herein, our by-laws, and any by-law amendments. You agree to pay the fees we charge and you give us the right to collect any fees, as earned, directly from your account balance. You will receive a separate Schedule of Rates, qualifying balances, and fees if they are not included in this brochure. These separate documents are incorporated by reference herein. If you have any questions, please call us.

    This Agreement is subject to applicable federal laws and the laws of the state of California (except to the extent that this Agreement can and does vary such rules or laws).

    The purpose of this brochure is to provide you with the terms and conditions governing your accounts with us and give you our funds availability, electronic fund transfers and truth-in-savings policy disclosures.

    We may permit some variations from this standard Agreement, but any variations must be agreed to in writing either on our signature card for the account or in some other written form.

    As used in this brochure, the words "credit union," "we," "our," and "us" mean the SkyOne Federal Credit Union and the words "you" and "your" mean the owner(s) of the accounts as shown by the most recent signature card on file with us and any "agent" appointed by or on behalf of the owner(s) to sign on the account in a representative capacity.

    The word "Card" means the ATM Card or VISA® Check Card issued to you or your joint owner(s) by the Credit Union. The word "ATM" means an Automated Teller Machine. The word "EFT" means any Electronic Funds Transfer other than by check or other paper instrument that is initiated through an electronic terminal, telephone, computer, magnetic tape or other communication device for the purpose of providing cash, debiting, crediting, transferring or inquiring on an account or Remote Access PIN or iSky® Online Banking Password. The words "PIN" or "Access Code" mean a Personal Identification Number which enables you to effect transactions via ATM/VISA® Check Card, Sky Fone (Telephone Banking), iSky Online Banking (Home Banking) or Bill Payment Service. The word "POS" means Point-of-Sale which represents transactions that directly debit (withdraw funds from) your Checking Account only, including your use of the VISA® Check Card as a Debit Card.

    LIABILITY - Each of you agrees for yourself (and the person or entity you represent if you sign as a representative of another) to the terms of this Disclosure and Agreement and the Schedule of Rates and the Schedule of Fees that we impose. You authorize us to deduct these fees directly from your account balance. You also agree to pay additional reasonable charges we may impose for services you request whether or not covered by this Agreement. Each of you also agrees to be jointly and individually liable for any account deficit resulting from fees or overdrafts, whether caused by you or another authorized to withdraw from your account, and our costs to collect the deficit including, to the extent permitted by law, our reasonable attorneys' fees. You agree that at our option we may suspend services to you if you violate the terms of this Agreement.

    DEPOSITS - Any items, other than cash, accepted for deposit (including items drawn "on us") will be given provisional credit only until collection is final (and actual credit for deposits of, or payable in, foreign currency will be at the exchange rate in effect on final collection in U.S. dollars). We are not responsible for transactions initiated by mail or outside depository until we actually record them. Unless otherwise agreed, you waive any right to receive any original item after it is paid.

    WITHDRAWALS - Unless otherwise clearly indicated to the contrary, any one of you who signs in the space designated for signatures on the signature card, including any agents, may withdraw or transfer all or any part of the account balance at any time on forms approved by us. Each of you (until we receive written notice to the contrary) authorizes each other person signing on the signature card to endorse any item payable to you or your order for deposit to your account or any other transaction with us. We may charge against your account a check, even though payment was made before the date of the check, unless you have given us written notice of the postdating in accordance with the California Uniform Commercial Code (UCC). The fact that we may honor withdrawal requests which overdraw the finally collected account balance does not obligate us to do so, unless required by law. Withdrawals will first be made from collected funds, and we may, unless prohibited by law or our written policy, refuse any withdrawal request against uncollected funds, even if our general practice is to the contrary. We reserve the right to refuse any withdrawal or transfer request which is attempted by any method not specifically permitted, which is for an amount less than any minimum withdrawal requirement, or which exceeds any frequency limitation. Even if we honor a nonconforming request, repeated abuse of the stated limitations (if any) may eventually force us to close your account. We will use the date a transaction is completed by us (as opposed to the day you initiate it) to apply the frequency limitations.

    CREDIT UNION OFFICIAL CHECKS - Official Checks issued by any office or department of the Credit Union are good for 180 days from the date of issue. After that time, they are considered void. They can be exchanged for replacement checks. However, per California state law (Unclaimed Property Act), financial institutions are required to transfer to the state all monetary instruments which have not been negotiated after three years.

    OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION - The following terms and conditions govern the ownership of your accounts with us and your beneficiary designations, if any, on your accounts. We reserve the right to refuse some forms of ownership on any or all accounts with us.

    Individual Account - This account is issued to one person who does not intend (merely by opening this account) to create any survivorship rights in any other person.

    Joint Account - If more than one person signs the signature card, every person signing the signature card is an owner of the account and the account is held in joint tenancy with right of survivorship. Upon the death of any owner, ownership of the account passes to the surviving joint tenant(s) named on the signature card. All owners agree that all sums now paid in or hereafter paid in by any one owner, including dividends, if any, are and shall be owned by all account owners jointly and equally, regardless of their net contributions, with right of survivorship, and shall be subject to withdrawal or receipt by any one account owner or the survivor(s) of the account owner(s). Any such payment shall be valid and shall discharge the Credit Union from any liability. We are not obligated to inquire as to the source of funds received for deposit to a joint account or to inquire as to the proposed use of any funds withdrawn from the account for the purpose of establishing net contributions. The right of survivorship cannot be changed by will.

    Payable on Death (Beneficiary) Designation - If you have made a payable (pay) on death (P.O.D.) designation on the signature card for an account, all sums in the account are payable to you upon your request during your lifetime and upon your death, to your designated P.O.D. payee or if your account is jointly owned, to one or more account owner(s) during their lives and on the death of all of them, to one or more payees then surviving in equal and individual amounts. As between P.O.D. payees, there is no right of survivorship. The beneficiary designation cannot be changed by will.

    Totten Trust Account - This account is open "in trust" for the beneficiaries named on the signature card and there is no separate trust document for this type of account. If two or more of you open this account, you own the account jointly with right of survivorship during your lifetime regardless of your net contributions to the account and you have reserved the right to (1) change beneficiaries; (2) change account types or revoke the trust at any time by executing and delivering to us a new signature card; (3) withdraw any sums on deposit including dividends. In the event of your death or, if the account is held by more than one person, the death of your survivor, then and only then, we shall pay the sums in such account to the beneficiary designated on the signature card, if then living (if more than one beneficiary is designated then equally to those beneficiaries living at the date of your death or the death of your survivor), but if there is no surviving beneficiary, we shall pay the sums to your estate or the estate of your survivor. There is no right of survivorship between beneficiaries. The right of survivorship or beneficiary designation cannot be changed by a will.

    Trust Account - This type of account is established by a trustee in connection with a separate written trust document. We may require you to provide us with a notarized trust certification, confirming your power as trustee, prior to opening the account. We are not required to request this certification and we have third party protection if we act in good faith and without actual knowledge that the trustee is exceeding his/her powers. We are not required to know, understand, interpret or enforce the terms of any trust document which may be provided to us.

    Uniform Transfer to Minors Act (UTMA) Account - This account is utilized when transfers of property to a minor, supervised by an adult (usually a parent acting as a custodian) are made. The custodianship ends when the child reaches legal age. We are not required to administer, monitor or supervise activity on this account. The custodian is opening the account as custodian for the minor named on the signature card or certificate under UTMA. The transfer of money to the minor named on the signature card or certificate, which transfer shall be deemed to include all dividends and any future additions thereto, is irrevocable and is made in accordance with the laws of the State of California governing UTMA transfers. The successor custodian named on the signature card or certificate shall serve if you become unable to act as custodian because you resign or become legally incapacitated.

    Fiduciary Accounts - You are duly appointed and acting in the capacity of executor/executrix, administrator/administratrix, guardian or conservator. By the authority vested in you, you are acting individually or jointly, authorized and empowered to transact business of any character including pledging any or all deposits in the account as collateral security for any loans subject to current loan policies.

    Organizational Accounts - Such accounts are issued in the name of an organization rather than an individual(s) such as a corporation, partnership, limited liability company, association (club or league). The persons named on the signature card or certificate certify to us that at a regularly held meeting of the organization they were elected or appointed officers of the corporation or organization or the general partners of the partnership and that by virtue of the authority vested in you by the constitution, bylaws or otherwise, any one (1) of the signers, as named on the signature card or certificate, is authorized and empowered to transact business of any nature in the account including the pledge of deposits in the account as collateral security for any loans subject to current loan policies. We reserve the right, however, to require the governing body of the organization to give us a separate authorization telling us who is authorized to act on its behalf. We will honor such an authorization until we actually receive written notice of a change in the governing body.

    PLEDGES - Each owner of an account pledges all or any part of the funds in it for any purpose to which we agree. Any pledge of deposits/funds in an account must first be satisfied before the rights of any joint account survivor, pay-on-death beneficiary, or trust account beneficiary becomes effective. For example, if one joint tenant pledges deposits/funds in an account for a debt (i.e. uses it to secure a debt) and then dies, (1) the surviving joint tenant's rights in the account do not take effect until the debt has been satisfied and (2) the debt may be satisfied with the funds in the account.

    STOP PAYMENTS - You must make any stop-payment order in the manner required under the UCC and we must receive it in time to give us a reasonable opportunity to act on it before our stop-payment cutoff time. To be effective, your stop-payment order must precisely identify the number, date and amount of the item, and the payee.

    You may stop payment on any item drawn on your account whether you sign the item or not. A release of the stop-payment request may be made only by the person who initiated the stop-payment order.

    TELEPHONE TRANSFERS - A telephone transfer of funds from one account to another account with us, if otherwise permitted or arranged for, may be made by the same persons and under the same conditions generally applicable to withdrawals made in writing.

    AMENDMENTS AND TERMINATION - We may change our by-laws and any term of this Agreement and we will give you reasonable notice in writing or by any other method permitted by law. We reserve the right to close your accounts if your membership in this Credit Union terminates. You agree to keep us informed about your current address at all times. Notice from us to any one of you is notice to all of you. We may close your Savings, Checking, Money Market or Certificate Account at any time upon reasonable notice to you and tender the account balance personally or by mail. We reserve the right to close any of these accounts if you misuse the account (such as repeated items returned due to non-sufficient funds or your consistent overdrawing any account) or abuse of your membership privileges. If we close your account(s), we may mail a check to you at the address we currently have on record. We may return deposits and payments, and other items that we receive after your account is closed, without liability to us.

    STATEMENTS - You must examine your statement of account with "reasonable promptness." If you discover (or reasonably should have discovered) any unauthorized payments or alterations, you must promptly notify us of the relevant facts. If you fail to do either of these duties, you will have to either share the loss with us, or bear the loss entirely yourself (depending on whether we exercised ordinary care and, if not, whether we substantially contributed to the loss). The loss could be not only with respect to items on the statement but other items forged or altered by the same wrongdoer. You agree that the time you have to examine your statement and report to us will depend on the circumstances, but that such time will not, in any circumstance, exceed a total of 30 days from when the statement is first made available to you.

    You further agree that if you fail to report any unauthorized signatures, alterations, forgeries or any other errors in your account within 60 days of when we make the statement available, you cannot assert a claim against us on any items in that statement, and the loss will be entirely yours. This 60 day limitation is without regard to whether we exercised ordinary care. The limitation in this paragraph is in addition to that contained in the first paragraph of this section.

    ACCOUNT TRANSFER - This account may not be transferred or assigned without our prior written consent.

    DIRECT DEPOSITS - If, in connection with a direct deposit plan, we deposit any amount in your account which should have been returned to the Federal Government for any reason, you authorize us to deduct the amount of our liability to the Federal Government from this account or from any other account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of our liability.

    DORMANT ACCOUNTS - If no monetary activity or no contact from you occurs on an account for a period of 18 months, regardless of the aggregate balance, the account is considered dormant and will be locked-out while we make every attempt to contact you.

    FICTITIOUS BUSINESS NAME ACCOUNTS - If the name in which the account is held is fictitious, each owner represents that one or more of the owners have the right to use that name and have fulfilled all legal requirements for using and/or doing business under that name.

    ESCHEAT ACCOUNTS - If no monetary activity or no contact from you occurs on an account for a period of three years, regardless of the aggregate balance, California law (Unclaimed Property Act) requires that we transfer the balance of the account to the State Controller's Office. This is called escheating an account. You may recover the escheated funds by writing to the California State Controller's Office. (California law governs this and all other applicable aspects of account regulation, regardless of the state of your residency, as the funds are considered to be housed in California.)

    RESTRICTIVE LEGENDS - We are not required to honor any restrictive legend on items you write unless we have agreed to the restriction in writing signed by an officer of the Credit Union. Examples of restrictive legends are "must be presented within 90 days" or "not valid for more than $1,000.00."

    FACSIMILE SIGNATURES - You authorize us, at any time, to charge you for all checks, drafts, or other orders, for the payment of money, that are drawn on us regardless of by whom or by what means the facsimile signature(s) may have been affixed so long as they resemble the facsimile signature specimen on the signature card or that are filed separately with us, and contain the required number of signatures for this purpose.

    CREDIT VERIFICATION - You agree that we may verify credit and employment history by any necessary means, including preparation of a credit report by a credit reporting agency.

    RIGHT TO REPAYMENT OF INDEBTEDNESS - You each agree that we may (without prior notice and when permitted by law) charge against and deduct from this account any due and payable debt owed to us now or in the future, by any of you having the right of withdrawal, to the extent of such persons' or legal entity's right to withdraw. If the debt arises from a note, "any due and payable debt" includes the total amount of which we are entitled to demand payment under the terms of the note at the time we charge the account, including any balance the due date for which we properly accelerate under the note.

    In addition to these contract rights, as a federal credit union, we also have rights under a "statutory lien." A "lien" on property is a creditor's right to obtain ownership of the property in the event a debtor defaults on a debt. A "statutory lien" is one created by federal or state statute. Because federal law and regulation provides us with a statutory lien, we are authorized to apply, without prior notice, your deposits, shares and dividends to any debt you owe us, in accord with the statutory lien.

    Neither our contract rights nor rights under a statutory lien apply to this account if: (a) it is an Individual Retirement Account or other tax-deferred retirement account, or (b) the debt is created by a consumer credit transaction under a credit card plan (but this does not affect our rights under any consensual security interest), or (c) the debtor's right of withdrawal arises only in a representative capacity. We will not be liable for the dishonor of any check or draft when the dishonor occurs because we charge and deduct an amount you owe us from your account. You agree to hold us harmless from any claim arising as a result of our exercise of our right to repayment.

    AGENTS - An agent is someone who you authorize to have access to your account on your behalf. (We, however, have no duty or agreement whatsoever to monitor or insure that the acts of the agent are for your benefit.) This may be done by allowing your agent to sign on the space as an authorized signer on the signature card, or by separate form (such as a power of attorney). An agent is not an owner of the account. We will allow agents to be appointed only on individual accounts unless each owner of a joint account has executed a separate power of attorney naming an agent. We may refuse to accept an agent, or an agency account.

    LEVIES/WITHHOLD ORDERS/JUDGEMENTS/ATTACHMENTS/GARNISHMENTS - Financial institutions are required, based on receipt of any of the above documents, to surrender funds belonging to members in accordance with the amount and date specified.

    When we receive a levy or similar order, we immediately notify you in writing (the same date it is received). If we do not receive a release or withdrawal from the levying agency (IRS, Franchise Tax Board, court, etc.) prior to the day the funds are to be remitted, we are obligated to surrender the funds from your account(s) and any accounts on which you may be a joint owner, to the levying agency.

    As we are merely the depository institution, and we make no decisions and have no information concerning the merits of the case, any disputes regarding such issues must be addressed to the levying agency, not to the Credit Union.

    Funds held in retirement accounts may also be subject to levy, unless the document contains language specifically exempting such accounts or the account is otherwise exempted by law. Additionally, any penalties/loss of dividends due to early certificate withdrawal will apply.

    MONITORING AND RECORDING TELEPHONE CALLS - We may monitor or record phone calls for security reasons and to ensure that you receive courteous and efficient service. You consent in advance to any such recording. We need not remind you of our recording before each phone conversation.

                                       

    Last revised 12/16/2010
    2662805-020
    © 1988, 1993, 1996 Wolters Kluwer Financial Services - Bankers Systems™
    Form AIB-TIS-CU   9/3/96    Custom TC,2ba,3o,4q

  • Truth in Savings

    TRUTH-IN-SAVINGS DISCLOSURE

    REGULAR SAVINGS ACCOUNT

    Rate Information:

    The dividend rate and annual percentage yield may change at any time, as determined by the credit union board of directors.

    Compounding and crediting - Dividends will be compounded every month. Dividends will be credited to your account every month.

    Dividend period - For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above is January 31.

    If you close your account before dividends are paid, you will not receive the accrued dividends.

    Minimum balance requirements:

    The minimum balance required to open this account is $10.00.

    You must maintain a minimum average daily balance of $500.00 in your account to obtain the disclosed annual percentage yield.

    This account offers a tiered dividend rate. Please refer to our separate rate sheet for tiers.

    Average daily balance computation method - Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. The period we use is the monthly dividend period.

    Transaction limitations:

    The maximum number of shares you can own in this account is one.

    During any month, you may not make more than six withdrawals or transfers to another credit union account of yours or to a third party by means of a preauthorized, automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit card, or similar order to a third party. If you exceed the transfer limitations set forth above, your account will be subject to closure by the credit union.

    Fees and charges:

    Please refer to the Schedule of Service Charges for additional information about charges.

    Statements:

    With a Savings Account, you will receive a quarterly statement electronically, a.k.a. an "eStatement," not paper via mail. Should you have a Visa Credit Card, you will receive a monthly Visa eStatement, as well, versus a paper statement.

    eStatements require that you log on to iSky® Online Banking (our Internet Home Banking service) to activate and accept the terms and conditions of the eStatements service. You will not be able to access your quarterly statement for your Savings Account or your monthly statement for your Visa Credit Card (if applicable) until you do so. You must have access to a computer with sufficient access to the Internet (Adobe Acrobat Reader 5.0 or better, and either Netscape or Internet Explorer 6.0 or better).

    PREMIER CHECKING ACCOUNT

    Rate Information:

    The dividend rate and annual percentage yield may change at any time, as determined by the credit union board of directors.

    Compounding and crediting - Dividends will be compounded every month. Dividends will be credited to your account every month.

    Dividend period - For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above is January 31.

    If you close your account before dividends are paid, you will not receive the accrued dividends.

    Minimum balance requirements:

    The minimum balance required to open this account is $20.00.

    You must maintain a minimum average daily balance of $2,500.00 in your account to obtain the disclosed annual percentage yield for the first tier.

    This account offers a tiered dividend rate. Please refer to our separate rate sheet for tiers.

    Average daily balance computation method - Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. The period we use is the monthly dividend period.

    Transaction limitations:

    No transaction limitations apply to this account unless otherwise stated in the Common Features section.

    Fees and charges:

    Please refer to the Schedule of Service Charges for additional information about charges.

    Statements:

    With a Premier Checking Account, you will receive a monthly statement electronically, a.k.a. an "eStatement," not paper via mail. Should you have a Visa Credit Card, you will receive a monthly Visa eStatement, as well, versus a paper statement.

    eStatements require that you log on to iSky® Online Banking (our Internet Home Banking service) to activate and accept the terms and conditions of the eStatements service. You will not be able to access your monthly statement for your Premier Checking Account or your monthly statement for your Visa Credit Card (if applicable) until you do so. You must have access to a computer with sufficient access to the Internet (Adobe Acrobat Reader 5.0 or better, and either Netscape or Internet Explorer 6.0 or better).

    Electronic Services:

    Upon approval of a member's request for a Checking Account, the Credit Union will automatically send the member and joint owner(s) a SkyOne ATM/VISA® Check Card and will set up Sky Fone Telephone Banking and iSky® Online Banking access.

    TOTALLY FREE CHECKING ACCOUNT

    Minimum balance requirements:

    The minimum balance required to open this account is $20.00.

    Transaction limitations:
    No transaction limitations apply to this account unless otherwise stated in the Common Features section.

    Fees and charges:
    Please refer to the Schedule of Service Charges for additional information about charges.

    Statements:

    With a Totally Free Checking Account, you will receive a monthly statement electronically, a.k.a. an "eStatement," not paper via mail. Should you have a Visa Credit Card, you will receive a monthly Visa eStatement, as well, versus a paper statement.

    eStatements require that you log on to iSky® Online Banking (our Internet Home Banking service) to activate and accept the terms and conditions of the eStatements service. You will not be able to access your monthly statement for your Totally Free Checking Account or your monthly statement for your Visa Credit Card (if applicable) until you do so. You must have access to a computer with sufficient access to the Internet (Adobe Acrobat Reader 5.0 or better, and either Netscape or Internet Explorer 6.0 or better).

    Electronic Services:

    Upon approval of a member's request for a Checking Account, the Credit Union will automatically send the member and joint owner a SkyOne ATM/VISA® Check Card and will set up Sky Fone Telephone Banking and iSky® Online Banking access.

    CLUB ACCOUNT

    Rate Information:

    The dividend rate and annual percentage yield may change at any time, as determined by the credit union board of directors.

    Compounding and crediting - Dividends will be compounded every month. Dividends will be credited to your account every month.

    Dividend period - For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above is January 31.

    If you close your account before dividends are paid, you will not receive the accrued dividends.

    Minimum balance requirements:

    The minimum balance required to open this account is $10.00.

    You must maintain a minimum average daily balance of $500.00 in your account to obtain the disclosed annual percentage yield.

    This account offers a tiered dividend rate. Please refer to our separate rate sheet for tiers.

    Average daily balance computation method - Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. The period we use is the monthly dividend period.

    Transaction limitations:

    During any month, you may not make more than six withdrawals or transfers to another credit union account of yours or to a third party by means of a preauthorized, automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit card, or similar order to a third party. If you exceed the transfer limitations set forth above, your account will be subject to closure by the credit union.

    Fees and charges:

    Please refer to the Schedule of Service Charges for additional information about charges.

    RETIREMENT ACCOUNTS

    All funds in Individual Retirement Accounts (IRA's) are linked to either IRA savings accounts or IRA certificates. The Credit Union offers Traditional, Roth and Educational IRA's. Federal regulations governing retirement accounts apply separately from Credit Union policies regarding IRA savings and IRA certificate accounts. For instance, dividend accumulation and compounding are calculated as they would be for corresponding savings and certificate accounts. Additionally, tax laws governing withdrawals from IRA's have no connection with certificate penalties. Therefore, while it may be permissible according to the IRS to remove funds from an IRA without tax penalties, as long as they are rolled over into another qualified retirement plan within 60 days, you will still be assessed our certificate penalty (90 days' dividends) on such a withdrawal.

    We cannot and will not advise you on any legal and/or tax related matters nor can we advise you whether or not you are qualified to participate in the plan. Such advice should be obtained from an attorney, CPA or tax preparer. We will, however, be happy to discuss our services and provide you with all applicable details thereof.

    Finally, we will not accept FAXed requests for any IRA-related matters. On a case-by-case basis, we may FAX you a form, but you must complete it accurately and mail it back to us.

    IRA RECHARACTERIZATIONS/CONVERSIONS

    Based on the applicable certificate term and amount, a penalty will be assessed for a request for a conversion/recharacterization of a certificate Traditional IRA to or from a Roth IRA during the certificate term, prior to the maturity date.

    IRA ACCUMULATOR ACCOUNT

    Rate Information:

    The dividend rate and annual percentage yield may change at any time, as determined by the credit union board of directors.

    Compounding and crediting - Dividends will be compounded every month. Dividends will be credited to your account every month.

    Dividend period - For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above is January 31.

    If you close your account before dividends are paid, you will not receive the accrued dividends.

    Minimum balance requirements:

    The minimum balance required to open this account is $5.00.

    You must maintain a minimum average daily balance of $500.00 in your account to obtain the disclosed annual percentage yield.

    This account offers a tiered dividend rate. Please refer to our separate rate sheet for tiers.

    Average daily balance computation method - Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. The period we use is the monthly dividend period.

    Transaction limitations:

    You may not make any withdrawals or preauthorized transfers, automatic transfer, by telephone order, or transfer to another credit union account or similar order to a third party.

    MONEY MARKET ACCOUNTS

    Rate Information:
    The dividend rate and annual percentage yield for your Money Market accounts may be subject to change weekly. Check our current Money Market rates.

    Compounding and crediting - Dividends will be compounded every month. Dividends will be credited to your account every month.

    Dividend period - For this account type, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above is January 31.

    If you close your account before dividends are paid, you will not receive the accrued dividends.

    Minimum balance requirements:

    The minimum balance required to open this account is $2,500.00.

    You must maintain a minimum average daily balance of $2,500.00 in your account to obtain the disclosed annual percentage yield.

    This account offers a tiered dividend rate. Please refer to our separate rate sheet for tiers.

    Average daily balance computation method - Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. The period we use is the monthly dividend period.

    Transaction limitations:

    During any month, you may not make more than six withdrawals or transfers to another credit union account of yours or to a third party by means of a preauthorized, automatic, or computer transfer, telephonic order or instruction, or by check, draft, debit card, or similar order to a third party. If you exceed the transfer limitations set forth above, your account will be subject to closure by the credit union. See schedule of service charges regarding withdrawals.

    Fees and charges:

    Please refer to the Schedule of Service Charges for additional information about charges.

    CERTIFICATE ACCOUNTS

    Rate Information:

    The dividend rate and annual percentage yield for your Certificate accounts will be declared on a monthly basis. Check our current Certificate rates. After opening the term certificate account, the dividend rate will be paid until first maturity. If our certificate rates go up any time during the original term of your certificate, you may request a one-time bump-up rate for the remainder of the original term by notifying SkyOne. The bump-up rate only applies to certificates with terms of 24 months or longer and will not be retroactive.

    Compounding frequency - Dividends will be compounded every quarter.

    Crediting frequency - Dividends will be credited to your account every quarter. Alternatively, you may choose to have dividends paid to a savings or checking account every month rather than credited to this account.

    Minimum balance requirements:

    The minimum balance required to open this account is $500.00.

    TERMS:

    Please refer to our current rate sheet for available terms.

    Daily Balance Computation Method:

    Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

    Transaction Limitation:

    After the account is opened, you may not make deposits or withdrawals into the account until the maturity date stated on the account.

    See your plan disclosure if this account is part of an IRA or other tax qualified plan.

    Penalties:

    Early withdrawal penalties may be imposed for withdrawals before maturity.

    • On term certificates, dividends will be paid prior to imposing the penalty and the penalty may be equal to a loss of 90 days dividends. Penalties are calculated on the full amount of the certificate. This may reduce your investment and lower your principal balance.
    • Early withdrawal may constitute closure of the certificate.

    In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Other exceptions may also apply, for example, if this is part of an IRA or other tax-deferred savings plan.

    Withdrawal of dividends prior to maturity - The annual percentage yield is based on an assumption that dividends will remain in the account until maturity. A withdrawal will reduce earnings.

    Automatically renewable account - This account will automatically renew at maturity. You may prevent renewal if you withdraw the funds in the account at maturity (or within the grace period mentioned below, if any) or we receive written notice from you within the grace period mentioned below, if any. We can prevent renewal if we mail notice to you at least 30 calendar days before maturity. If either you or we prevent renewal, dividends will not accrue after final maturity.

    Each renewal term will be the same as the original term, beginning on the maturity date. The dividend rate and annual percentage yield will be the same we offer on new time accounts on the maturity date which have the same term, minimum balance (if any) and other features as the original certificate account.

    You will have a grace period of seven calendar days after maturity to withdraw the funds without being charged an early withdrawal penalty.

    COMMON FEATURES

    Bylaw requirements:

    You must complete payment of one share in your Regular Savings account as a condition of admission to membership.

    Transaction limitation - We reserve the right to at any time require not less than seven days notice in writing before each withdrawal from a dividend accruing account other than a time deposit, or from any other savings account as defined by Regulation D.

    Nature of dividends - Dividends are paid from current income and available earnings, after required transfers to reserves at the end of a dividend period. (This disclosure further explains the dividend feature of your non-term savings account(s).)

    National Credit Union Share Insurance Fund - Member accounts in this credit union are federally insured by the National Credit Union Share Insurance Fund.

    Rate information - The initial dividend rate and annual percentage yield (APY) are stated on the Schedule of Rates accompanying this Disclosure and Agreement.

    Accrual of dividends on noncash deposits - Dividends will begin to accrue on the business day you deposit noncash items (for example checks) in your account.

    Par value - The par value of one share in the credit union is $5.00. For all accounts, you must maintain one $5.00 share in your Regular Savings account.

    Overdraft Protection: In the case of non-sufficient funds in your checking account, overdraft protection allows for automatic transfers from the following designated accounts by your choice: Savings, Money Market, SkyOne Line of Credit, and/or VISA® Credit Card. Please refer to the Schedule of Service Charges for the Overdraft transfer fee.

    Overdraft Privilege: In the case of non-sufficient funds in your checking account and you've exhausted your Overdraft Protection (if applicable), Overdraft Privilege will cover the payment. A Overdraft Privilege fee will apply and will be due and payable on demand. Please refer to the Schedule of Service Charges for the Overdraft Privilege fee. Checking account balance must be brought back to a positive balance within 15 days.

    Overdraft Privilege will use any and all funds deposited into your checking account, such as exempt funds which include and are not limited to Social Security, SSI, Veterans Benefits and/or pension payments, to offset any negative balances or fees in your account.

    Overdraft Privilege Eligibility: The checking account must be open for 120 days, be maintained in good standing, which is: no delinquent or charged off loans, no charged off share accounts, and the member must not have a ChexSystem record. In addition, member cannot have more than 1 non-paid NSF in a 12-month rolling period; for new members, no more than 1 non-paid NSF in the first 120 days. Members must maintain an aggregate 3-month average daily balance on all depository accounts (i.e. savings, check, money market, certificates) of $100.00 or more. For members who do not have direct deposit, Overdraft Privilege will cover amounts to a negative $500 balance (exclusive of any Overdraft Privilege fees) in the checking account or up to 10 occurrences in a calendar month, whichever comes first.

    For members with Direct Deposit of $500 a month or more, Overdraft Privilege may cover amounts up to a negative $3,000 balance (exclusive of any Overdraft Privilege fees) in the checking account or up to 10 occurrences in a calendar month, whichever comes first.

    Categories of Transactions: The categories of transactions for which a Overdraft Privilege will occur are check withdrawal, recurring debit card transactions, ACH, or bill payments. Non-recurring debit card transactions (both PIN and signature based), may also be covered with member consent by opting in. ATM withdrawals are not covered by Overdraft Privilege.

    Order of Payment: Payments will be processed in order of largest items first.

    Circumstances Under Which We Would Not Pay: The circumstances under which we would not pay an item that would overdraw your account are entirely within our discretion, and we reserve the right to not pay. WE ARE NOT OBLIGATED TO PAY ANY ITEM PRESENTED FOR PAYMENT IF YOUR ACCOUNT DOES NOT CONTAIN SUFFICIENT FUNDS. WE MAY REFUSE TO PAY ANY ITEM THROUGH COURTESY PAY FOR YOU AT ANY TIME, EVEN IF YOUR ACCOUNT IS IN GOOD STANDING AND EVEN IF WE HAVE PREVIOUSLY PAID THEM FOR YOU.

    Opt-In Requirement:

    Members must opt in to have their non-recurring debit transactions covered by our Overdraft Privilege service. The opt-in requirement is described below:

    Member must opt in to have non-recurring debit card transactions (both PIN and signature based) paid by the Overdraft Privilege service. To opt in, you must contact the Credit Union. By opting in, your non-recurring debit card transactions will be processed and a Overdraft Privilege Fee will apply. If you do not opt in, your non-recurring debit card transactions could be declined for insufficient funds. ATM withdrawals are not covered by Overdraft Privilege.

    Opt-out: Members are able to opt-out of Overdraft Privilege by contacting the Credit Union. By opting out of Courtesy Pay, your recurring debit card transaction, ACH, check, or bill payment will be returned unpaid and an NSF fee will apply if funds are not available. Please refer to the Schedule of Service Charges to see related fees.

    Please refer to the Schedule of Service Charges for additional information about charges

                      

    Last revised 12/16/2010
    2662805-020
    © 1988, 1993, 1996 Wolters Kluwer Financial Services - Bankers Systems™
    Form AIB-TIS-CU   9/3/96    Custom TC,2ba,3o,4q

  • Funds Availability

    YOUR ABILITY TO WITHDRAW FUNDS

    General
    Our policy is to make funds from your cash and check deposits available to you on the business day we receive your deposit. Electronic direct deposits will also be available on the day we receive the deposit. Except as otherwise described in this Funds Availability Policy, once the funds are available, you can withdraw them in cash and we will use them to pay items (e.g. checks, electronic funds transfers, etc.) that attempt to clear your account.

    For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays.  If you make a deposit before 3:00 p.m. Pacific Standard Time (“PST”) on a business day that we are open, we will consider that day to be the day of your deposit.  However, if you make a deposit after 3:00 p.m. PST, or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

    If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account.  Those funds will be available on the day they would have been available if you had deposited the check.                   

    Deposits at Automated Teller Machines (“ATMs”)

    Funds from any deposits (cash or checks) made at ATMs we do not own or operate will not be available until the third (3rd) business day after the day of your deposit. This rule does not apply at ATMs that we own or operate.

    Longer Delays May Apply

    In some cases, we will not make all of the funds that you deposit by check available to you on the same business day of your deposit. Depending on the type of check that you deposit, funds may not be available until the third (3rd) business day after the day of your deposit.  The first $300 of your deposits, however, may be available on the same day of your deposit.

    If we are not going to make all of the funds from your deposit available on the same day of your deposit, we will notify you at the time you make your deposit.  We will also tell you when the funds will be available.  If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice or electronically deliver the notice, if you have agreed to receive notices from us in an electronic format, by the business day after we receive your deposit.

    If you will need the funds from a deposit right away, you should ask us when the funds will be available.

    In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

    • We believe a check you deposit will not be paid.
    • You deposit checks totaling more than $5,000 on any one day.
    • You redeposit a check that has been previously returned unpaid.
    • You have overdrawn your account repeatedly in the last six (6) months.
    • There is an emergency, such as failure of computer or communications equipment.

    We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh (7th) business day after the day of your deposit.

    Special Rules For New Accounts

    If you are a new member, the following special rules will apply during the first thirty (30) days your account is open.

    • Funds from electronic direct deposits to your account will generally be available on the same business day we receive the deposit.
    • Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will generally be available on the same day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will be available on the seventh (7th) business day after the day of your deposit.
    • Funds from all other check deposits will be available on the seventh (7th) business day after the day of your deposit.

    Special Notice Regarding Endorsement Standards:

    The federal law dealing with funds availability requires the financial institution’s endorsement area on the back of a check be kept clear or unobstructed.  This rule is designed to prevent unnecessary delays in processing your deposits as well as to promote speedier returns of dishonored checks.  Only the 1-1/2 inch space from the “trailing edge” (the left edge of the check when it is facing you) can be used by you for endorsements or any other markings.

    We will not be responsible for any damages incurred in the event you deposit an item which is subsequently returned unpaid by the paying bank and that return is “late” due to markings on the check caused by you or a prior endorser on the back of the check.

    In the event that you draw a check on your checking or loan account with us, you are responsible for any delay or misrouting of the check caused by markings placed on the check by you that obscure any depository endorsements placed by us or our agent and you agree to hold us harmless and indemnify us from any liability due to such delay or misrouting.

    Last revised 11/01/2018
    19488 18-021
    © 1988, 1993, 1996 Wolters Kluwer Financial Services - Bankers Systems™
    Form AIB-TIS-CU   9/3/96    Custom TC,2ba,3o,4q

  • Electronic Transfers

    ELECTRONIC FUND TRANSFERS

    YOUR RIGHTS AND RESPONSIBILITIES

    This Section applies to fund transfers as defined in the Electronic Funds Transfer Act and Regulation E. To the extent that the terms contained in this Section are different than those in any other agreement or terms of account, this Section shall control and be deemed to modify such other agreements or terms of account.

    Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

    Your acceptance, signature, retention or use of (or by authorizing another person to sign or use) the ATM/VISA® Check Card, Personal Identification Number (PIN), Sky Fone or iSky® Online Banking Password constitutes an agreement between us and you as described below.

    Electronic Fund Transfers Initiated By Third Parties. You may authorize a third party to initiate electronic fund transfers between your account and the third party's account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check or draft to an electronic fund transfer or to electronically pay a returned check or draft charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and credit union information. This information can be found on your check or draft as well as on a deposit or withdrawal slip. Thus, you should only provide your credit union and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to:

    • Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).
    • Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking or savings account(s).
    • Electronic check or draft conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check or draft to pay for purchases or pay bills.
    • Electronic returned check or draft charge. You may authorize a merchant or other payee to initiate an electronic funds transfer to collect a charge in the event a check or draft is returned for insufficient funds.

    SKYONE ATM/VISA® CHECK CARD TRANSACTIONS

    You may access your account(s) by ATM using your SkyOne ATM/VISA® Check Card and your personal identification number (PIN) or SkyOne ATM/VISA® Check Card and your PIN.

        NETWORK TRANSACTIONS
                You can do the following:

      • Withdrawals from savings and checking
      • Balance inquiries on savings and checking

        ATM TRANSACTIONS AT SKYONE FEDERAL CREDIT UNION PROPRIETARY ATMS
        (THOSE OWNED AND OPERATED BY SKYONE FEDERAL CREDIT UNION):

                You can do the following:

      • Make deposits to savings and checking
      • Make withdrawals from savings and checking account(s)
      • Balance inquiries on savings and checking
      • Transfer from savings to:
        • Checking
        • Line of Credit
      • Transfer from checking to:
        • Savings
        • Line of Credit
      • Transfer from Line of Credit to:
        • Checking
        • Savings

    Some of these services may not be available at all terminals.

    LIMITATIONS ON FREQUENCY AND DOLLAR AMOUNT OF TRANSACTIONS

    Provided you have available funds in your account(s), you may withdraw up to a maximum of $500.00 in cash from your savings or checking accounts by use of an ATM within a twenty-four (24) hour period. The minimum cash transaction is $20.00. Some terminals my have lesser limits.

    You agree to follow the instructions posted or displayed or given at an ATM.

    Types of ATM/ VISA ® Check Card Point-of-Sale Transactions - You may access your checking, savings, or Line of Credit account(s) to purchase goods (in person or by phone), pay for services (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.

    Point-of-Sale Transactions - dollar limitations - Using your card:

    • you may not exceed $2,500.00 in transactions per day

    Some merchants or terminals may have lesser limits.

    Currency Conversion. When you use your ATM/VISA® Check Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.

    SkyOne Federal Credit Union will begin charging an International Service Assessment (ISA) fee for ATM, Debit and Credit Card usage for transactions settled outside the United States of America. The fee will be 0.80% of the transaction amount for single currency transactions that do not require a currency conversion, and 1.00% of the transaction amount for multi-currency transactions that require a currency conversion.

    Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.

    For security reasons, there may be limits on the number of those transactions that may be authorized.

    ATM services are available for your convenience 24 hours a day, seven days a week, with minor interruptions for end-of-day processing. Point of Sale transactions are available during merchants' business hours.

    Renewal of ATM/VISA® Check Card - For your protection, your ATM/VISA® Check Card is issued with an expiration date. If your account is active and in good standing, upon expiration of your ATM/VISA® Check Card, we may issue you a renewal card. We will not issue a renewal card if your account is not in good standing, if there has been no ATM or VISA® Check Card activity on your account, or if your VISA® Check Card has not been activated prior to expiration of the card.

    ADDITIONAL DISCLOSURES APPLICABLE TO VISA® CHECK CARD WHEN USED AS A POINT OF SALE DEVICE. By use of your VISA® Check Card with your PIN or sometimes just your VISA® Check Card or VISA® Check Card number at a participating Point of Sale terminal, you authorize us to make withdrawals from your Checking Account for cash or to pay for goods and services. When you do so, you use your VISA® Check Card as a debit card and your VISA® Check Card works much like a check you write on your account. Your VISA® Check Card is not serving as a credit card, which means you may not defer payments of VISA® Check Card transactions. When you use the VISA® Check Card, you must follow the procedures established by the merchant or financial institution. You may be asked to sign a sales slip, withdrawal slip, or other document or just provide your VISA® Check Card number. Some merchants may impose a fee for a VISA® Check Card transaction. We are not liable if a merchant or financial institution does not accept your VISA® Check Card or VISA® Check Card number.

    We may debit or place a hold on your Checking Account for a transaction either on the day it is presented to us for payment, by electronic or other means, or on the day we receive notice of the transaction, whichever is earlier.

    If a merchant or other financial institution requests an authorization for a transaction you want to conduct, we may place a hold on your Checking Account for the amount authorized. As a result, you will not have access to the funds on hold, other than for the transaction authorized, until the hold expires (up to three (3) business days from the date of the transaction).

    You may not stop payment on a VISA® Check Card transaction. Furthermore, in the event of a dispute with a merchant, you may have to settle directly with that merchant. If a merchant misrepresents the quality, price, or warranty of goods or services in which you paid with your Card, you indemnify us for all damages and liability which results from the misrepresentation. If you breach or don't fulfill any of the terms of this agreement, you also indemnify us for all resulting damages and liability.

    SKY FONE TELEPHONE AND ISKY ONLINE BANKING - For Sky Fone telephone transactions you may access your account by telephone 24 hours a day at 1-800-523-9164 using your Sky Fone PIN, a touch tone phone, and your account numbers. For iSky Online Banking computer transactions using your computer equipped with a modem, communication software and an Internet service provider, you may access your account(s) by computer by using your Account Number and iSky® Online Banking Password, through the Credit Union website www.SkyOne.org, to:

    • get information about:
      • the account balance of checking accounts
      • recent checking account history
      • the account balance of savings accounts
      • recent savings account history
      • obtain balances and account history of loans, certificates, Individual Retirement Accounts, Club or Money Market account(s)
    • withdraw funds to have a check mailed to you
    • transfer funds between checking, savings, Club and Money Market account(s)
    • transfer funds from VISA® to checking, savings, Club, or Money Market account(s)
    • transfer funds from line of credit to checking, savings, Club or Money Market account(s)
    • all funds transferred from a loan account will be subject to the applicable loan agreement for accessing proceeds and secured by any security agreement for accessing your loan proceeds
    • transfers to Individual Retirement Accounts are not available
    • make payments from checking to loan accounts with us
    • make payments from savings to loan accounts with us
    • make payments from Club or Money Market account(s) to loan accounts with us
    • You may transfer/make a payment/make a withdrawal for no more than $9,999.99 per transfer/payment/withdrawal

    You cannot place a stop payment order on or amend or cancel a transfer initiated through Sky Fone or iSky® Online Banking once it has been received by us.

    Cross Account Transfer:

    All members who request to transfer funds from one account to another account number using Sky Fone Telephone or iSky Online Banking must complete a Cross Account Transfer authorization form. Member must be on both accounts. If a Cross Account Transfer authorization form has already been completed to transfer funds from one account to another account number using Sky Fone (Telephone Banking system), all designated accounts set up on Sky Fone Telephone Banking will be accessible through iSky® Online Banking.

    A Bill Payment Service is available. Please refer to our schedule of service charges for the amount we will charge and other fees associated with the Bill Payment Service.

    Other Terms & Conditions Applicable to Sky Fone Telephone and iSky® Online Banking:

    We may occasionally introduce new services to enhance the existing program, and we may limit services or transactions available in these programs, from time to time, at our discretion and without prior notice. We may change or modify services, from time to time, at our discretion. We shall notify you of any new services or changes to existing services and by utilizing these services, you agree to be bound by the obligations and conditions concerning these services. In addition to the terms set forth in this Agreement, you agree to be bound by all the terms and conditions of any separate instructions that you may be provided with in conjunction with these services and any and all applicable state and federal laws and regulations.

    We reserve the right to terminate your use of the Sky Fone Telephone Banking or iSky® Online Banking service, in whole or part, at any time without prior notice.

    This Agreement, any separate instructions, and the applicable fees and charges may be amended by us in the future. In the event of amendment, we shall send notice to you either by mail to your last known address or transmit such notice of the amendment over the iSky® Online Banking service. Your use of the iSky® Online Banking or Sky Fone Telephone Banking service following the receipt of such notice constitutes acceptance of such amendment.

    Governing Documents:

    Your use of Sky Fone Telephone Banking and iSky® Online Banking is governed by this Disclosure and Agreement and any application you sign for these services and any other agreements you have with us concerning the transaction you are conducting such as a credit card, loan or line of credit agreement. These other agreements are not changed by you using Sky Fone or iSky Online Banking.

    Bill Payment:

    You may be asked to designate one of your accounts as a payment account for selected services such as a bill payment service. Additional terms and conditions may be provided to you (electronically via our web site and on paper if requested) in connection with a bill payment service. If you close the payment account, your ability to use the bill payment service will be suspended until you notify us of your new payment account. If you select a joint account as the bill payment account, all joint owners will share the same payee list and any joint owner may select a payee to receive payment from the account. An account that requires two or more signers may not be designated a payment account. Any account owner may cancel the bill payment service and we are not required to notify the other account owners of the cancellation of bill payment services.

    Member Access and Responsibility:

    When you instruct us through Sky Fone Telephone Banking or iSky® Online Banking to transfer funds between your accounts or pay a bill from one of your accounts, you authorize us to transfer or withdraw the necessary funds from the account you designate. You agree not to instruct us to transfer funds or pay a bill from an account which has insufficient funds to complete the transaction and we may not complete the transaction unless there are available funds in the designated account.

    We are entitled to act on any instructions received under the Password we have on file for you.

    You agree to protect the secrecy of your Password and account data accessed via Sky Fone Telephone and iSky® Online Banking and we have no responsibility if you disclose same. You also agree to limit distribution of this information to only those authorized by you to access Sky Fone Telephone or iSky® Online Banking. You must notify us immediately if you believe any of your accounts have been accessed or your Password has been used without your permission to access your accounts. For security purposes, we recommend that you memorize your Password and not write it down. You should change your Password regularly.

    You are responsible for all transfers and withdrawals you authorize using Sky Fone Telephone Banking or iSky® Online Banking. If you permit non-authorized persons to use Sky Fone Telephone Banking or iSky Online Banking or your Password, you are responsible for any transactions they complete.

    Posting of Transactions:

    Transactions made on any business day are posted immediately. Transactions made on weekends or holidays are posted to your account immediately but are recorded, for purposes of dividend calculations, on the following business day.

    Information We Send You:

    Any information you receive from us electronically is provided on a best-effort basis and is believed to be reliable but cannot be guaranteed. We are not responsible for any deficiencies in the accuracy, completeness, availability or timeliness of such information or any investment or other decision you make using this information.

    Our Liability for iSky® Online Banking Services:

    Except as specifically provided in this Agreement or where the law requires a different standard, you agree that neither we nor any Internet or commercial on-line access or browser provider (such as America Online, CompuServe, Netscape or Microsoft, collectively called "Service Providers") shall be responsible for any loss, property damage or bodily injury, whether caused by the equipment, software, the Credit Union, OR by Service Provider OR by an agent or subcontractor of any of the foregoing. Nor shall we or the Service Providers be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, the iSky® Online Banking services, or Internet browser or access software. Neither we nor the Service Providers are responsible for any computer viruses. Further, we will only be responsible for acting on instructions sent through iSky Online Banking which are actually received by us. Except as otherwise stated in this Agreement or as required by law, our entire liability and the liability of any Service Provider and your exclusive remedy with respect to iSky® Online Banking services is the replacement of any browser or software, if any, provided by us to you.

    In those states which do not allow for the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the extent permitted by law.

    No Warranties:

    NEITHER WE NOR ANY SERVICE PROVIDER MAKES ANY EXPRESS OR IMPLIED WARRANTIES CONCERNING THE SKY FONE TELEPHONE BANKING OR ISKY ONLINE BANKING SERVICE, SOFTWARE OR BROWSER, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW.

    Indemnification:

    To the extent permitted by law, you agree to indemnify, defend and hold us and our directors, officers, employees and agents harmless from and against any damage, loss or liability of any kind which we may incur including, without limitation, our reasonable attorneys' fees and court costs that result directly or indirectly, in whole or in part, from your access of the services and performance of transactions via Sky Fone Telephone Banking or iSky® Online Banking.

    Limitations on Import and Export:

    You understand that our software and any Service Provider software includes encryption capabilities that are currently subject to strict export license requirements prior to export from the U.S. or Canada. You agree not to download, ship, transfer or export any of our or Service Provider software or technical data received from us or the Service Provider or their direct product into any country or use same in any manner prohibited by the United States Export Administration Act or the requirements of the Export Administration Regulations (15 CFR Parts 730-774) (the "EAR") or any other regulation, law or Executive Order. Your obligations under this provision shall remain in effect after termination of this Agreement.

    FEES

    • We do not charge for direct deposits to any type of account.
    • We do not charge for preauthorized payments from any type of account.
    • Please refer to the Schedule of Service Charges for additional information about charges.

    ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

    DOCUMENTATION

    • Terminal transfers. You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less.
    • Preauthorized credits. If you have arranged to have pre-authorized electronic deposits of your net paycheck, payroll deductions, pension checks or federal recurring payments made to your account at least once every 60 days from the same person or company, you can call us at (310) 491-7500 in greater L.A., 1-800-421-7111 outside of greater L.A., or by using Sky Fone 24 hours a day at 1-800-523-9164 to find out whether or not the deposit has been made.
    • Periodic Statements.
           You will get a monthly account statement from us for your checking accounts.
           You will get a quarterly account statement from us for your savings accounts. If there are electronic transfers in a particular month, you will get a statement monthly.
           With a Savings Account, you will receive a quarterly statement electronically, a.k.a. an "eStatement," not paper via mail. With a Premier or Totally Free Checking Account, you will receive a monthly statement electronically, a.k.a. an "eStatement," not paper via mail. Should you have a Visa Credit Card, you will receive a monthly Visa eStatement, as well, versus a paper statement.
           In order to access your eStatements, it is your responsibility to complete the registration process by logging onto iSky Online Banking through the Credit Union website www.SkyOne.org using your Account Number, and iSky® Online Banking Password, then by clicking the e-Services button, and by agreeing to the terms and conditions of the Consent and Authorization.

    Online CHECK-in: Online CHECK-in is an online service, allowing eligible SkyOne Federal Credit Union members to receive immediate credit for check deposits before the check reaches us through the U.S. Mail.

    Eligibility: To qualify for Online CHECK-in, you must be a member in good standing, which means meeting the following requirements on a monthly basis:

    • You have not incurred any charge offs or write offs on any share and/or loan accounts with the Credit Union.
    • You have no Chex Systems record.
    • You maintain an average daily balance of $2,500.00 or more for the previous three months. The average daily balance includes all deposit accounts - Savings, Checking, Money Market, or Certificates (including IRAs), OR you have an aggregate credit limit of at least $10,000.00 or more on your SkyOne VISA Credit Card, SkyOne Line of Credit, or Home Equity Line of Credit.

    Deposit Limit: Checks deposited online using Online CHECK-in are limited to a combined total of $10,000.00 per session.*

    *Note: Each login that results in a posted online deposit is considered an online session. You may complete more than one online deposit session as long as the $10,000.00 maximum online deposit limit is not exceeded.

    Funds Availability: Funds are available immediately for checks deposited online using Online CHECK-in.

    Deposit(s) Due Date: Your check(s) must be postmarked within 72 hours and received within 15 calendar days from the date of your completed Online CHECK-in deposit session. Deposits must be delivered to: P.O. Box 896, Hawthorne, CA 90250.

    Terms/Conditions: Additional terms and conditions apply as noted in the Online CHECK-in eCommunication Disclosure, the Online CHECK-in Terms and Conditions Disclosure, and the All-In-One Account Disclosure, which you'll need to consent to prior to accessing the Online CHECK-in service.

    ACH AND WIRE TRANSFERS

    This agreement is subject to Article 4A of the Uniform Commercial Code - Fund Transfers as adopted in the state in which you have your account with us.

    Funds from members' account may be transferred to another financial institution via the use of Wire Transfer. The Credit Union offers both incoming and outgoing wire transfer services. The following provisions apply only to those Funds Transfers as defined in Article 4A of the Uniform Commercial Code and do not apply to electronic funds transfers governed by Regulation E. In certain circumstances, the Credit Union may require execution of a Request for Wire Transfer. If you have entered into a specific Request for Wire Transfer with the Credit Union, the provisions herein supplement but do not contradict the Request for Wire Transfer. In addition, if Fedwire is used to send or receive a wire transfer, your rights and liabilities will be further governed by Regulation J. All requests must be submitted by 11:00 a.m. for same day processing. Payment orders, cancellations, or amendments received after the cut-off time may be treated as having been received on the next following funds transfer business day and processed accordingly.

    • Authorization.
      All funds being wired must be available in the account at the time of processing.
      If you originate a fund transfer for which Fedwire is used, and you identify by name and number a beneficiary financial institution, an intermediary financial institution or a beneficiary, we and every receiving or beneficiary financial institution may rely on the identifying number to make payment. We may rely on the number even if it identifies a financial institution, person or account other than the one named.
      If we receive a funds transfer for you or for another person authorized to have access to your account, you agree that we are not obligated to provide you with the next-day notice of the receipt of the funds transfer. We will provide you with notification of the receipt of all funds transfers by including such items in the periodic statements which we provide. You may, of course, inquire between receipt of periodic statements whether or not a specific funds transfer has been received.
    • Security procedures.
      We may establish, from time to time, security procedures to verify the authenticity of a payment order. You agree that the authenticity of payment orders may be verified using that security procedure unless you notify us in writing that you do not agree with this practice. In that event, we shall have no obligation to accept any payment order from you or other authorized parties on the account.
    • Provisional Payment
      You agree to be bound by automated clearing house association rules. These rules provide, among other things, that payments made to you, or originated by you, are provisional until final settlement is made through a Federal Reserve Bank or payment is otherwise made as provided in Article 4A-403(a) of the Uniform Commercial Code. If we do not receive such payment, we are entitled to a refund from you in the amount credited to your account and the party originating such payment will not be considered to have paid the amount so credited. If we receive a credit to an account you have with us by wire or ACH, we are not required to give you any notice of the payment order or credit.
    • Additional Terms and Conditions for Wire Transfers
      The Credit Union may, in its sole discretion, reject any funds transfer request which: (1) exceeds the collected and available funds on deposit in your designated account(s); (2) is not authenticated to the Credit Union's satisfaction or which the Credit Union reasonably believes may not be authorized by you; (3) contains incorrect, incomplete, or ambiguous information; or (4) involves funds subject to a lien, hold, dispute or legal process pending their withdrawal. You understand and agree that the Credit Union shall incur no liability for any loss occasioned by the Credit Union's refusal to accept any funds transfer order.
      The Credit Union shall have the right to charge the amount of any funds transfer request to any of your accounts at the Credit Union in the event that no account is designated, or in the event that a designated account has insufficient collected funds to cover the amount of a funds transfer request. The Credit Union may charge a service charge for services relating to the sending or receiving of the funds transfer request. Such charge(s) are set forth in the Credit Union's Schedule of Service Charges, which was previously provided to you and which is incorporated by this reference.
      Except as expressly prohibited by applicable state and federal laws and regulations, you understand and agree that the Credit Union will not be liable for any loss or liability arising from: (1) any unauthorized transfer or interest thereon (including, but not limited to, fraudulent transfers and/or a transfer which the Credit Union failed to abide by the agreed upon security procedures) which you fail to report to the Credit Union within thirty (30) days after your receipt of notification of the transfer; (2) any negligent or intentional action or inaction on the part of any person not within the Credit Union's reasonable control, including, but not limited to, the failure of other financial institutions to provide accurate or timely information; (3) the failure of other financial institutions to accept a funds transfer order; (4) your negligent or intentional action or inaction and/or breach of this Agreement; (5) any ambiguity or inaccuracy in any instruction given to the Credit Union by you or your authorized agent; or (6) any error, failure or delay in execution of any funds transfer instruction, or cancellation or amendment caused by circumstances beyond the Credit Union's reasonable control, including, but not limited to, any computer or communication facilities malfunction.
      Except as otherwise provided by applicable state or federal laws or regulations, the Credit Union's liability for any negligent or intentional action or inaction in connection with any funds transfer request shall be limited to your direct loss and payment of interest. UNDER NO CIRCUMSTANCES SHALL THE CREDIT UNION BE LIABLE FOR ANY LOST PROFITS, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES WHICH YOU MAY SUFFER IN CONNECTION WITH THIS AGREEMENT AND/OR ANY FUNDS TRANSFER REQUEST.

    ADDITIONAL DISCLOSURES APPLICABLE TO PREAUTHORIZED PAYMENTS

    If you have requested a pre-authorized payment from your account, the following information applies to you.

    • Initial Authorization. You can get copies of the pre-authorized payment documentation from the third party payee at the time you give them the initial authorization. You cannot place a stop payment on ATM, debit or Visa card authorizations.
    • Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments one time. Here is how:
            Call or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we will require you to put your request in writing and get it to us within 14 days after you call or the stop payment order will cease to be binding.
    • Right to revoke authorization of pre-authorized payments. If you revoke the authorization for a third party to make pre-authorized payments from your account, you must attest you are an authorized signer or otherwise have the authority to act on the account and that the debit being revoked was not originated with fraudulent intention by you or any person acting in concert with you. You must acknowledge the statement is true and correct. You are authorizing us to revoke or cancel the entire pre-authorized payment arrangement with that third party payee. Please refer to our separate fee schedule for our revoked authorization fee.
    • Notice of varying amounts. If these regular payments vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
      If you stop payment on a pre-authorized payment from your account and that payment is a recurring debit, the stop payment only applies to a specific payment or a specific date for a specific amount. You are not revoking authorization for the third party to receive the recurring debit. The stop payment order remains in effect until you withdraw the stop payment order.
    • Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
      Associated Fees: If your account does not have sufficient funds to pay a pre-authorized payment, the request will be returned to the third party and your account will be charged a non-sufficient funds fee as stated in our Schedule of Service Charges.
      Refer to the Schedule of Service Charges for the amount we will charge you for each stop-payment order or written statement of unauthorized debit you give.

    FINANCIAL INSTITUTION'S LIABILITY

    Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

    1. If, through no fault of ours, you do not have enough money in your account to make the transfer.
    2. If you have an overdraft line and the transfer would exceed the credit limit.
    3. If the automated teller machine where you are making the transfer does not have enough cash.
    4. If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
    5. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
    6. Your ATM card, VISA® Check Card, ATM PIN, or VISA® Check Card PIN has been reported lost or stolen, has expired, is damaged so that the ATM cannot read the encoding strip, is retained by us at your request, or because your ATM/VISA® Check Card PIN has been repeatedly entered incorrectly.
    7. Failure to complete the transaction if done to protect the security of your account and/or the electronic terminal system.
    8. We received incorrect or incomplete information from you or from third parties (e.g. U.S. Treasury, an automated clearing house or a terminal owner).
    9. There may be other exceptions stated in our agreement with you.
    10. If there are postal delays or processing delays by the payee.
    11. If you are in default on an account you are attempting a transfer.
    12. If you fail to properly follow Sky Fone Telephone Banking or iSky® Online Banking or software instructions on how to make a transfer or payment.
    13. If you fail to authorize a payment soon enough for the payment to be made, transmitted, received or credited by the payee.
    14. If there is a malfunction in your personal computer, browser or software.
    15. If the transfer could not be completed due to system unavailability or a telecommunication or service provider failure.

    CONFIDENTIALITY

    We will disclose information to third parties about your account or the transfers you make:

    1. where it is necessary for completing transfers; or
    2. in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
    3. in order to comply with government agency or court orders; or
    4. as explained in our separate Privacy Policy.

    MEMBER LIABILITY

    YOU MAY BE LIABLE for all authorized or unauthorized uses of a Card, PIN or iSky® Online Banking, Sky Fone Password.

    UNAUTHORIZED TRANSFERS

    (a) Consumer liability.

    • Generally. Tell us at once if you believe your card and/or PIN has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check or draft. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you believe your card and/or PIN has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft of your card and/or PIN you can lose no more than $50 if someone used your card and/or code without your permission. Also, if you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or PIN without your permission if you had told us, you could lose as much as $500.

      Also, if your statement shows transfers made by card, PIN or other means that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

      If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

      * Limited Liability for ATM/VISA® Check Card. Your liability is further limited if your card can be used to initiate a transaction for which you are not required to provide identifying information, such as a Personal Identification Number. You could lose all the money in your account. Your liability for the unauthorized use of your card will be no more than $50 if you notify us of the unauthorized use.

      In addition, when used in point-of-sale transactions, and unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions if your card is lost or stolen. This limit on liability does not apply to ATM transactions or to transactions using your PIN which are not processed by VISA®.

      If you fail to notify us of an unauthorized use that appears on a periodic statement within 60 days of our transmittal of the statement, and we can establish that we could have prevented the unauthorized use if you had notified us within this period, you will be liable for each unauthorized transfer (other than VISA® point-of-sale transactions) that occurs after the close of the 60 days and before you give us notice.

      If you fail to notify us because of extenuating circumstances beyond your control that contributed to your delay in notifying us, such as a serious physical impairment or hospitalization, this time period may be extended.

    (b) Contact in event of unauthorized transfer. If you believe your card and/or PIN has been lost or stolen, call or write us at the telephone number or address listed in this brochure. You should also call the number or write to the address listed in this brochure if you believe a transfer has been made using the information from your check or draft without your permission.

    ERROR RESOLUTION NOTICE

    In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed on the back of this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

    1. Tell us your name and account number (if any).
    2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
    3. Tell us the dollar amount of the suspected error.

    If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

    We will determine whether an error occurred within 10 business days (5 business days for ATM/VISA® Check Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for ATM/VISA® Check Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

    We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation and reverse any provisional credit applied to your account.

    You may ask for copies of the documents that we used in our investigation.

    If you believe your Personal Identification Number (PIN) has been lost or stolen or that an unauthorized transfer from any of your Accounts has occurred or may occur, contact SkyOne Federal Credit Union immediately.

    MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST

    ADDITIONAL DISCLOSURES
    APPLICABLE TO ATM ELECTRONIC FUNDS TRANSACTIONS

    If you requested SkyOne Federal Credit Union to issue you a VISA® Credit Card or ATM/VISA® Check Card to be used to transact business at an automated teller machine (ATM), then the following applies to you.

    When using the VISA® Credit Card at a VISA® Network ATM. You may, with your PIN, make cash advances from your credit card account only. You will not be able to access your other accounts via the VISA® Network ATM. We may offer additional services in the future and, if so, you will be notified of them.

    Ownership of card. The term "Card" means any ATM/VISA® Check Card or VISA® card subject to this Agreement as disclosed. The Card is the property of the CREDIT UNION and you agree to surrender the Card to the CREDIT UNION promptly upon demand. We may cancel, modify or restrict the use of the Card upon proper notice or without notice if your account is overdrawn, if we are aware that you have violated any term of the Disclosure and Agreement (whether or not we suffered a loss) or where necessary to maintain or restore the security of your account(s) or the ATM system.

    Confidentiality of PIN. You agree to hold your Personal Identification Number (PIN) in strict confidence, and you will notify the CREDIT UNION immediately if the ATM card or PIN is lost or stolen. As a precaution you should:

    1. Not write your PIN on your ATM card or any material carried near or with your card.
    2. Never let anyone else use your card.
    3. Never tell anyone your PIN.
    4. Never let anyone watch you use your card or PIN at an ATM.

    If you forget your PIN you may contact us and a duplicate will be issued at a charge set forth in our Schedule of Service Charges.

    TRANSACTION AUTHORIZATION

    By use of your VISA® Credit Card at any VISA® Network ATM with your PIN, you authorize us to charge your VISA® account in accordance with instructions you give the ATM.

    If you authorize us to issue an ATM/VISA® Check Card (or any other access device) to anyone else, or if you permit any person to use your card, you authorize that individual to withdraw funds from any account (including your line of credit account) which can be accessed by the ATM/VISA® Check Card, regardless of whether that individual is authorized to withdraw funds from the account by means other than the use of the ATM/VISA® Check Card.

    OVERDRAFT TO A LINE OF CREDIT

    Other than by the specific overdraft provision agreed to by you separately, you may not use your ATM or VISA® Check card(s) to overdraw your checking account, your regular savings account, or your line of credit, unless applicable. However, if you do overdraw, you authorize us to cover the overdraft as follows:

    1. Overdrawn Checking Account: Withdraw funds from your regular savings account or make a cash advance from your line of credit, if any, or make a withdrawal from your other accounts, including accounts on which you are a joint owner.
    2. Overdrawn Regular Savings Account: Withdraw funds from your checking account or make a cash advance from your line of credit, if any, or make a withdrawal from your other accounts, including accounts on which you are a joint owner.
    3. Overdrawn Line of Credit: Withdraw funds from your regular savings account, checking account or from your other accounts, including accounts on which you are a joint owner.
      Overdrafts which cannot be honored are payable upon demand and may result in termination of your account(s).

    NOTICE OF ATM/NIGHT DEPOSIT
    FACILITY USER PRECAUTIONS

    As with all financial transactions, please exercise discretion when using an automated teller machine (ATM) or night deposit facility. For your own safety, be careful. The following suggestions may be helpful.

    1. Prepare for your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
    2. Mark each transaction in your account record, but not while at the ATM or night deposit facility. Always save your ATM receipts. Don't leave them at the ATM or night deposit facility because they may contain important account information.
    3. Compare your records with the account statements you receive.
    4. Don't lend your ATM card to anyone.
    5. Remember, do not leave your card at the ATM. Do not leave any documents at a night deposit facility.
    6. Protect the secrecy of your Personal Identification Number (PIN). Protect your ATM card as though it were cash. Don't tell anyone your PIN. Don't give anyone information regarding your ATM card or PIN over the telephone. Never enter your PIN in any ATM that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner. Don't write your PIN where it can be discovered. For example, don't keep a note of your PIN in your wallet or purse.
    7. Prevent others from seeing you enter your PIN by using your body to shield their view.
    8. If you lose your ATM card or if it is stolen, promptly notify us. You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
    9. When you make a transaction, be aware of your surroundings. Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset. At night, be sure that the facility (including the parking area and walkways) is well lighted. Consider having someone accompany you when you use the facility, especially after sunset. If you observe any problem, go to another ATM or night deposit facility.
    10. Don't accept assistance from anyone you don't know when using an ATM or night deposit facility.
    11. If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave. You might consider using another ATM or coming back later.
    12. Don't display your cash; pocket it as soon as the ATM transaction is completed and count the cash later when you are in the safety of your own car, home, or other secure surrounding.
    13. At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver's window. Keep the engine running and remain alert to your surroundings.
    14. We want the ATM and night deposit facility to be safe and convenient for you. Therefore, please tell us if you know of any problem with a facility. For instance, let us know if a light is not working or there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.

    ADDITIONAL DISCLOSURES APPLICABLE TO ALL
    ELECTRONIC TRANSFERS

    Verification. All transactions affected by use of the ATMs or Sky Fone Telephone Banking or iSky® Online Banking, which would otherwise require your signature, or other authorized signature, shall be valid and effective as if signed by you when accomplished by use of the ATM/VISA® Check Card and PIN, VISA® card and PIN, or iSky® Online Banking Password.

    Cancellation/termination of electronic services. You may cancel any electronic services, in whole or in part, at any time by notifying us in writing by mail and by actually discontinuing use of the electronic service. If you cancel any service requiring the use of a Card, you agree to cut up all Cards issued to you and return them to us. Cancellation by any one account owner will be binding on all account owners and we are not required to notify the other account owners of the cancellation. Additionally, all electronic services will automatically be cancelled if you close all of your accounts with us. Electronic services may be suspended, without advance notice, if there are insufficient funds in any one of your accounts with us or if any of your accounts are not in good standing. After suspension, electronic services may be reinstated once there are sufficient funds in your accounts to cover any fees and other pending debits and transfers. Upon your cancellation or our termination of bill payment services you agree to notify any third parties receiving bill payment transfers that their authority to make bill payment transfers has been revoked and we will have no responsibility in this regard. Your cancellation or our termination of electronic services does not terminate your accounts or agreements with us and will not affect your obligations under this Disclosure and Agreement, or any account or other agreement you have with us or your obligations for transfers and payments made prior to cancellation or termination.

    Collections. You agree that the CREDIT UNION shall be entitled to recover any money owed by you as a result of your use of ATM or other "electronic services," and you agree to repay any withdrawals which create an overdrawn balance on any of your accounts. The CREDIT UNION has a security interest in your present and future deposits and has the right to apply deposits to any money you owe. If any legal action is required to enforce any provision of this Disclosure and Agreement or to recover money owed by you, you agree to pay all costs, including attorney's fees.

    Copy received. You acknowledge receipt of a copy of this Disclosure and Agreement.

    Applicable law. This Disclosure and Agreement shall be construed and governed in accordance with the laws of the State of California.

    NOTICE: IF YOU DO NOT AGREE TO THE TERMS OF THIS DISCLOSURE AND AGREEMENT, DESTROY YOUR ATM/VISA® CHECK CARD IMMEDIATELY BY CUTTING IT IN HALF, AND RETURN IT TO SKYONE FEDERAL CREDIT UNION.

    Disclosure controls. Both you and the Credit Union will be bound by this Disclosure and Agreement. If there is a conflict between this Disclosure and Agreement and something said by one of our employees, you agree that this Disclosure and Agreement controls.

    Foreign transactions. Transactions in foreign currencies will be converted (as appropriate) into U.S. dollars equivalent as of the date of the foreign transactions.

    Prior agreements. All agreements applicable to your various Accounts, Certificates or loan relationships with the Credit Union shall be applicable to all transactions initiated by the Card, PIN or Sky Fone Telephone Banking or iSky® Online Banking (Home Banking) Password.

    The Credit Union will NOT BE RESPONSIBLE for any direct or incurred losses or the failure to credit any attempted deposits into any Account.

                               

    Last revised 12/16/2010
    2662805-020
    © 1988, 1993, 1996 Wolters Kluwer Financial Services - Bankers Systems™
    Form AIB-TIS-CU   9/3/96    Custom TC,2ba,3o,4q

  • Addendum Effective 6/1/2018

    The following changes apply to page 7 of the SkyOne All-In-One Disclosure dated December 16, 2010. Changes effective June 1, 2018 are in bold italics.

     CERTIFICATE ACCOUNTS

    Rate Information: The dividend rate and annual percentage yield for your Certificate accounts will be declared on a monthly basis. Check our current Certificate rates. After opening the term certificate account, the dividend rate will be paid until first maturity. If our certificate rates go up any time during the original term of your certificate, you may request a one-time bump-up rate for the remainder of the original term by notifying SkyOne. The one-time bump-up rate only applies to certificates with terms of 24 months or longer and will not be retroactive.

    Compounding frequency - Dividends will be compounded every quarter.

    Crediting frequency - Dividends will be credited to your certificate account every quarter. Alternatively, you may choose to have dividends paid monthly to your certificate, but they must be transferred to a savings or checking account every month rather than credited to your certificate account.

    Withdrawal of dividends prior to maturity – The annual percentage yield is based on an assumption that dividends will remain in the account until maturity. A withdrawal of dividends prior to maturity will reduce earnings.

    Minimum balance requirements:
    The minimum balance required to open this account is $1,000.00. 

    TERMS:
    Please refer to our current rate sheet for available terms.

    Daily Balance Computation Method:
    Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

    Transaction Limitation:
    After the account is opened, you may not make deposits or withdrawals into the account until the maturity date stated on the account.
    See your plan disclosure if this account is part of an IRA or other tax qualified plan.

    Penalties:
    Early withdrawal penalties may be imposed for withdrawals before maturity.

    • Certificate terms from 6 months to one year, dividends will be paid prior to imposing the penalty and the penalty may be equal to a loss of 90 days dividends. Penalties are calculated on the full amount of the certificate. This may reduce your investment and lower your principal balance.
    • Certificate terms greater than one year, dividends will be paid prior to imposing the penalty and the penalty may be equal to a loss of 180 days dividends. Penalties are calculated on the full amount of the certificate. This may reduce your investment and lower your principal balance.
    • Early withdrawal may constitute closure of the certificate.

    In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Other exceptions may also apply, for example, if this is part of an IRA or other tax-deferred savings plan.

    Automatically renewable account - This account will automatically renew at maturity. You may prevent renewal if you withdraw the funds in the account at maturity (or within the grace period mentioned below, if any) or we receive written notice from you within the grace period mentioned below, if any. We can prevent renewal if we mail notice to you at least 30 calendar days before maturity. If either you or we prevent renewal, dividends will not accrue after final maturity.

    Each renewal term will be the same as the original term, beginning on the maturity date. The dividend rate and annual percentage yield will be the same we offer on new time accounts on the maturity date which have the same term, minimum balance (if any) and other features as the original certificate account. If the balance of your certificate is below the required minimum balance in the account at the time of renewal, the certificate will be closed and the funds placed in your Primary Savings account.
    You will have a grace period of seven calendar days after maturity to withdraw the funds without being charged an early withdrawal penalty.

  • Addendum Effective 8/1/2016

    The following changes apply to page 7 of the SkyOne All-In-One Disclosure dated December 16, 2010. Changes effective August 1, 2016 are in bold italics.

    CERTIFICATE ACCOUNTS

    Rate Information: The dividend rate and annual percentage yield for your Certificate accounts will be declared on a monthly basis. Check our current Certificate rates. After opening the term certificate account, the dividend rate will be paid until first maturity. If our certificate rates go up any time during the original term of your certificate, you may request a one-time bump-up rate for the remainder of the original term by notifying SkyOne. The bump-up rate only applies to certificates with terms of 24 months or longer and will not be retroactive.

    Compounding frequency - Dividends will be compounded every quarter.

    Crediting frequency - Dividends will be credited to your certificate account every quarter. Alternatively, you may choose to have dividends paid monthly to your certificate, but they must be transferred to a savings or checking account every month rather than credited to your certificate account.

    Withdrawal of dividends prior to maturity – The annual percentage yield is based on an assumption that dividends will remain in the account until maturity. A withdrawal of dividends prior to maturity will reduce earnings.

    Minimum balance requirements:
    The minimum balance required to open this account is $500.00.

    TERMS:
    Please refer to our current rate sheet for available terms.

    Daily Balance Computation Method:
    Dividends are calculated by the daily balance method which applies a daily periodic rate to the balance in the account each day.

    Transaction Limitation:
    After the account is opened, you may not make deposits or withdrawals into the account until the maturity date stated on the account.
    See your plan disclosure if this account is part of an IRA or other tax qualified plan.

    Penalties:
    Early withdrawal penalties may be imposed for withdrawals before maturity.

    • Certificate terms from 6 months to one year, dividends will be paid prior to imposing the penalty and the penalty may be equal to a loss of 90 days dividends. Penalties are calculated on the full amount of the certificate. This may reduce your investment and lower your principal balance.
    • Certificate terms greater than one year, dividends will be paid prior to imposing the penalty and the penalty may be equal to a loss of 180 days dividends. Penalties are calculated on the full amount of the certificate. This may reduce your investment and lower your principal balance.
    • Early withdrawal may constitute closure of the certificate.

    In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Other exceptions may also apply, for example, if this is part of an IRA or other tax-deferred savings plan.

    Automatically renewable account - This account will automatically renew at maturity. You may prevent renewal if you withdraw the funds in the account at maturity (or within the grace period mentioned below, if any) or we receive written notice from you within the grace period mentioned below, if any. We can prevent renewal if we mail notice to you at least 30 calendar days before maturity. If either you or we prevent renewal, dividends will not accrue after final maturity.

    Each renewal term will be the same as the original term, beginning on the maturity date. The dividend rate and annual percentage yield will be the same we offer on new time accounts on the maturity date which have the same term, minimum balance (if any) and other features as the original certificate account.

    You will have a grace period of seven calendar days after maturity to withdraw the funds without being charged an early withdrawal penalty.

  • Addendum Effective 7/5/2016

    The following Addendum applies to the SkyOne All-In-One Disclosure dated December 16, 2010 and is effective July 5, 2016.

    SHARED BRANCH

    SkyOne Federal Credit Union is part of a network called “shared branching.” Through our partnership with other credit unions; you may conduct transactions at participating COOP Shared Branches or kiosks just as if you were in a SkyOne Federal Credit Union branch.

    Shared Branch Requirements: 

    When you visit a CO-OP Shared Branch, you must provide the following:

    • The name of your credit union: SkyOne Federal Credit Union
    • Your SkyOne Account Number
    • Valid Identification
      • State-issued driver’s license or identification card (temporary extensions are not accepted)
      • U.S. Passport
      • A valid government-issued picture identification with signature
      • U.S. Armed Forces Identification Card or the new Smart Identification card without signature
      • Resident Alien Card issued by the INS

    There are a variety of services available:

    • Deposits
    • Check Cashing
    • Loan Payments
    • Withdrawals
    • Account Transfers
    • Loan Advances
    • Loan Payments
    • Statement prints/Recent history

    Note: Not all services listed above are available at all COOP Shared Branch locations.

    Deposits:
    All checks must be U.S. dollars and payable through the U.S. Federal Reserve Bank and must be properly endorsed. Tax Refund Checks for jointly filed income tax refund checks made payable to two parties where only one party is the owner of the account, both must be present, both must endorse the check and both must have proper, valid identification.

    Holds and Deposited Funds - Funds deposited at the CO-OP Shared Branches may not be available for immediate withdrawal from your SkyOne account. In addition, holds placed at a CO-OP Shared Branches may be extended by SkyOne Federal Credit Union if the availability of the funds cannot be verified. Refer to the “Ability to Withdraw Funds” located on page 9 of the All-in-One Disclosure.

    Withdrawals: Total withdrawals, cash and checks, cannot exceed $10,000 per day. However, COOP Shared Branches may limit cash withdrawal to $500 per day regardless of our policy.

    Stop Payments:
    The CO-OP Shared Branches CANNOT accept a stop payment request for a check written on your SkyOne checking account. You must contact SkyOne at 800.721.4111 to complete a stop payment request or you may place a check stop payment online through online banking.

    To place a stop payment on a cashier check, money order or official check you obtained from a CO-OP Shared Branch location, you must contact the CO-OP Shared Branch location where you obtained the check. There may be a waiting period not to exceed 90 days before funds can be credited back to your account. You may be required to complete an indemnity agreement and fees may apply.

    Visa, Line of Credit or HELOC Advances - Visa, Line of Credit or HELOC Loan Advances may be made by cash or check, however, the cash withdrawal limit may be set at $500 per day or by your Line of Credit limit set by SkyOne, whichever is less. Maximum cash or check advance is $10,000 per day. Visa cash advances may be processed on your VISA credit card account if the service is available.

    Transfers between SkyOne Accounts or Credit Union to Credit Union Accounts - Transfers can be processed within your own credit union account and into a different Shared Branch credit union accounts as long as you are an owner on both accounts. The transfers will be handled as a deposit/payment or as a withdrawal/loan advance. Transfer cannot exceed $10,000.00 per day.

    Shared Branch Access:
    SkyOne will have the discretion to limit or revoke access to the Shared Branch Services This is not a right of the member or an obligation of SkyOne. SkyOne in its sole discretion can restrict or terminate this service anytime without prior notice of reason or cause. A Shared Branch may reserve the right to limit or refuse services at any time without prior notice. Failure to comply with Shared Branch rules or conduct may result in either the restriction of services or termination of services at a designated Shared Branch location.

    Fee Schedule:
    Refer to the Shared Branches schedule of fees located at all COOP Shared Branches. SkyOne may assess additional fees in addition to any shared branch fees, as applicable. Refer to SkyOne’s Schedule of Services Charges.

    Inquiries:
    If you have questions regarding your account or transactions that were performed through the CO-OP Shared Branches network, contact SkyOne Federal Credit Union directly at 800.421.7111 or email memberservice@SkyOne.org.

  • Addendum Effective 4/1/2016

    The following changes apply to page 8 of the SkyOne All-In-One Disclosure dated December 16, 2010. Changes effective August 1, 2012 are in italics.

    Changes effective April 1, 2016 are in bold italics.

    IMPORTANT INFORMATION ABOUT YOUR SKYONE FEDERAL CREDIT UNION ALL-IN-ONE DISCLOSURE:This addendum replaces the Courtesy Pay section under “Common Features” on page 8 of the printed version of SkyOne's All-In-One Disclosure dated December 16, 2010, effective August 1, 2012 and replaces the corresponding seven (7) sections listed below.

    OVERDRAFT PRIVILEGE

    Effective, August 1, 2012, the Courtesy Pay product name will change to Overdraft Privilege.

    Overdraft Privilege: Overdraft Privilege is not a line of credit. In the case of non-sufficient funds in your checking account and you’ve exhausted your Overdraft Protection (if applicable), Overdraft Privilege may cover an ACH, check, recurring debit transaction, bill payment, or teller withdrawal. With your consent Overdraft Privilege will cover non-recurring (one-time) debit card transactions and ATM withdrawals. An Overdraft Privilege fee will apply and will be due and payable on demand. Please refer to the Schedule of Service Charges for the Overdraft Privilege fee. Checking account balance must be brought back to a positive balance within 30 calendar days.  

    Overdraft Privilege will use any and all funds deposited into your checking account, including exempt funds such as Social Security, SSI, Veterans Benefits and/or pension payments, to offset any negative balances or fees in your account.

    Overdraft Privilege Eligibility: Your checking account must be open for 30 days or more and be maintained in good standing, which means: no loans delinquent more than 30 days, no checking accounts with zero or negative balance more than 30 days, no charged off SkyOne loans or share accounts, no ChexSystems records, no bankruptcies, levies or garnishments, and no dormant (inactive) account status. Minor accounts (under 18 years of age) do not qualify for Overdraft Privilege. Your checking account balance cannot remain negative for more than 30 calendar days.

    If you do not have direct deposit or if your monthly direct deposit is less than $1,000, Overdraft Privilege may cover amounts up to a negative $500 balance (exclusive of any Overdraft Privilege fees). If you have direct deposit of $1,000 a month or more, Overdraft Privilege may cover amounts up to a negative $1,000 balance (exclusive of any Overdraft Privilege fees) in your checking account.

    Overdraft Privilege Fees: The maximum number of Overdraft Privilege fees that will be assessed to a member’s account is five (5) per day.

    If a transaction(s) brings the balance negative $10 or less, the item(s) will be paid and no Overdraft Privilege fee will apply.

    Categories of Transactions: The categories of transactions for which an Overdraft Privilege may occur are check withdrawals, recurring debit card transactions, ACH, bill payment, or teller withdrawal. Non-recurring debit card transactions (both PIN and signature based) and ATM withdrawals may also be covered with member consent (see Extending Your Coverage below).

    Transactions may not be processed in the order in which they occurred, and the order in which transactions are received and processed may impact the total amount of fees incurred.

    Order of Payment: Transactions may not be processed in the order in which they occurred, and the order in which transactions are received and processed may impact the total amount of fees incurred.

    Circumstances Under Which We Would Not Pay: The circumstances under which we would not pay an item that would overdraw your account are entirely within our discretion, and we reserve the right to not pay.

    SkyOne will have the discretion to pay overdrafts within the Overdraft Privilege limits, but payment by SkyOne is a discretionary courtesy and not a right of the member or an obligation of SkyOne.  

    WE ARE NOT OBLIGATED TO PAY ANY ITEM PRESENTED FOR PAYMENT IF YOUR ACCOUNT DOES NOT CONTAIN SUFFICIENT FUNDS. WE MAY REFUSE TO PAY ANY ITEM THROUGH OVERDRAFT PRIVILEGE FOR YOU AT ANY TIME, EVEN IF YOUR ACCOUNT IS IN GOOD STANDING AND EVEN IF WE HAVE PREVIOUSLY PAID THEM FOR YOU.

    While SkyOne will have the discretion to pay overdrafts on accounts in good standing (as described above), any such payment is a discretionary courtesy, and not a right of the member or an obligation of SkyOne and SkyOne in its sole and absolute discretion, can cease paying overdrafts at any time without prior notice of reason or cause.  

    Extending Your Coverage: You must give your consent to extend Overdraft Privilege to cover non-recurring (one-time) debit card transactions (both PIN and signature based) and ATM withdrawal. To give your consent, you must contact SkyOne, complete the appropriate form on our website at SkyOne.org/extend. By giving SkyOne your consent, your non-recurring (one-time) debit card transaction and ATM withdrawals will be processed in accordance with this Overdraft Privilege policy and an Overdraft Privilege Fee will apply. If you do not extend your coverage, your non-recurring debit card transactions and ATM withdrawals will generally be declined.

    Canceling Your Coverage: You may cancel Overdraft Privilege at any time by contacting SkyOne at 800.421.7111. By canceling Overdraft Privilege, your ATM withdrawal, debit card transaction, or teller withdrawal will be declined and your ACH, check, or bill payment will be returned unpaid and a Non-Sufficient Funds fee will apply if funds are not available. Please refer to the Schedule of Service Charges for the Non-Sufficient Funds fee.

  • Addendum Effective 12/15/2013

    The following changes apply to page 13 and 14 of the SkyOne All-In-One Disclosure dated December 16, 2010. Changes are effective December 15, 2013 are in bold italics.

    TERMS AND CONDITIONS OF YOUR ACCOUNT

    Online CHECK-in - this service will be discontinued as of December 15, 2013.


    The following changes apply to page 3 of the printed version of SkyOne's All-In-One Disclosure dated December 16, 2010. Changes effective May 1, 2012 are in bold italics.

    TERMS AND CONDITIONS OF YOUR ACCOUNT

    DORMANT ACCOUNTS - If no monetary activity or no contact from you occurs on an account for a period of 12 months, regardless of the aggregate balance, the account is considered dormant and will be locked-out while we make every attempt to contact you.

    ESCHEAT ACCOUNTS - If no monetary activity or no contact from you occurs on an account for a period of three to five years, depending on the state in which you reside, regardless of the aggregate balance, the Unclaimed Property Law of your respective state requires that we transfer the balance to the specific office designated by your state of residence. This is called escheating an account. You may recover the escheated funds by writing to the address provided by the Unclaimed Property Law for your specific state.

  • Addendum Effective 1/1/2013

    The following changes apply to page 10 of the printed version of SkyOne's All-In-One Disclosure dated December 16, 2010. Changes effective January 1, 2013 are in bold italics.

    ELECTRONIC FUND TRANSFERS-YOUR RIGHTS AND RESPONSIBILITIES

    This Section applies to fund transfers as defined in the Electronic Funds Transfer Act and Regulation E (*Note: Regulation E does not apply to business accounts including, but not limited to DBA – Doing Business As, Sole Proprietorship, and Organizational Accounts; Regulation E is only applicable to consumer accounts). To the extent that the terms contained in this Section are different than those in any other agreement or terms of account, this Section shall control and be deemed to modify such other agreements or terms of account.



    The following changes apply to page 15 of the printed version of SkyOne's All-In-One Disclosure dated December 16, 2010. Changes effective January 1, 2013 are in bold italics.

    ADDITIONAL DISCLOSURES APPLICABLE TO PREAUTHORIZED PAYMENTS

    If you have requested a pre-authorized payment from your account, the following information applies to you.

    • Initial Authorization. You can get copies of the pre-authorized payment documentation from the third party payee at the time you give them the initial authorization. You cannot place a stop payment on ATM, debit or Visa card authorizations.

    • Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments one time. Here is how: Call or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we will require you to put your request in writing and get it to us within 14 days after you call or the stop payment order will cease to be binding.

    • Right to revoke authorization of pre-authorized payments. If you revoke the authorization for a third party to make pre-authorized payments from your account, you must attest you are an authorized signer or otherwise have the authority to act on the account and that the debit being revoked was not originated with fraudulent intention by you or any person acting in concert with you. You must acknowledge the statement is true and correct. You understand and agree that you must also promptly contact the third party to cancel (revoke) the entire preauthorized payment authorization. You also agree that you are authorizing us to return all payments unpaid to the third party. Please refer to our separate fee schedule for our revoked authorization fee.

P.O. BOX 5003, HAWTHORNE, CA 90251-9801
(310) 491-7500 (Greater Los Angeles Area)
(800) 421-7111 (All Other Areas)

e-Sign

In this Online Services E-SIGN Act Consent and Disclosure the terms “you”, “your” and “yours” each mean the SkyOne Federal Credit Union Account Owner, authorized signer and/or authorized user. The terms “we”, “us”, “our”, “ours”, and “SkyOne” each refer to and mean SkyOne Federal Credit Union.

This Online Services E-SIGN Act Consent and Disclosure provides important information required by the Electronic Signatures In Global and National Commerce Act (E-SIGN Act) and applies to your consent to and your request for the electronic delivery of all Communications for and
relating to your membership and the accounts, products and services offered and/or accessible through SkyOne Federal Credit Union’s online services, including iSky Online Banking, the e-Statements, External Transfer, iSky P2P, iSky Bill Payment, and Remote Deposit Capture (Mobile Deposit) Service, as well as access to those online services via our Mobile Banking Application (“App”).

“Communication(s)” means: all agreements and disclosures and any and all amendments thereto, as permitted by law; product, service, and fee change in terms notices; annual and other periodic notices required by federal and/or state law or regulation; periodic account statements, credit card statements, tax statements, transaction history and information; and other notices, such as insufficient funds notices, billing notices, and alerts.

NOTE: Consenting to receive Communications under this Online Services E-SIGN Act Consent and Disclosure will not automatically enroll you in the e-Statement Service or result in the automatic electronic delivery of periodic account statements and/or credit card statements.

By agreeing to the agreements and disclosures, you affirmatively consent to conduct business electronically with SkyOne Federal Credit Union in connection with SkyOne online services and your requests for related accounts, products and services, and to receive this E-SIGN Act Consent and Disclosure and the All-in-One Disclosure electronically.

This Online Services E-SIGN Act Consent and Disclosure, the All-in-One Agreement, and all other online services agreements and disclosures can be printed and/or downloaded by you, and are available to you in paper hardcopy upon request. Please read these agreements and disclosures prior to continuing with your enrollment in Online Banking.

If after you register for Online Banking you enroll in e-Statements, External Transfers, iSky Bill Payment, Remote Deposit Capture (Mobile Deposit) Service, or any other service, your consent provided under this Online Services E-SIGN Act Consent and Disclosure will also apply to the electronic delivery of the related agreements and disclosures and all other Communications.

Applicability of Consent - Your electronic consent to conduct business electronically applies to SkyOne Federal Credit Union’s online services, your request for accounts, and all related products and services you request or utilize, and the electronic delivery of Communications.

Email Address and Keeping Your Information Current - In order to communicate with you regarding your online services, new account(s) and all related products and services you request or utilize, and to deliver to you or notify you of Communications, you must provide us with your valid e-mail address. It is your responsibility to promptly notify SkyOne Federal Credit Union of any changes to your email address. You can update your email address with us by either calling us at 800.421.7111, or updating your personal information email address via iSky Online Banking, or by submitting your change to us in writing via mail to SkyOne, P.O. Box 5003, Hawthorne, CA 90251-9801, or by visiting one or our branches.

Print and Download Agreements and Disclosures -
Most information on and within our website and via online services is provided in either HTML and/or PDF format. For those agreements, disclosures, forms, notices, and other documents provided/available in PDF format, Adobe Acrobat Reader 6.0 or later versions is required - A free copy of Adobe Acrobat Reader may be obtained from the Adobe website at http://www.adobe.com.

To print or download agreements and disclosures and other documents you must have a printer connected to your computer or have sufficient hard-drive space (approximately 1 MB) on your computer to download, store and view the information.

To print, click on the document HTML or PDF link, select Print, select your Printer, and click OK to print to your printer where the document can be printed on your own paper, or select Save or Save As to save and retain an electronic copy on your computer.

Hardware and Software Requirements - You must have access to a computer with browser software such as Microsoft Internet Explorer; Adobe Acrobat Reader; Internet access, and an active/operating email address (at your cost). Your computer needs to support the following requirements:

  • An operating system, such as:
    • Windows 98, NT, 2000, ME, XP, Vista, or Win 7; (for added security, Windows 2000 and up is recommended); or
    • Macintosh OS 10.x
  • Access to the Internet and an Internet browser which supports HTML 4.0 and 128bit SSL
    encryption and JavaScript, such as:
  • For PC using Windows 98, NT, 2000, ME, XP, Vista, or Win 7
    • Microsoft Internet Explorer 8.0 and higher
    • Firefox 3 and higher
    • Chrome 3.0 and higher
  • For Macintosh using OS 10.x
    • Safari 3.0 and higher
    • Firefox 3 and higher
    • Chrome 4.0 and higher

Other Internet browsers may be used, but are not supported.
By affirmatively consenting, you confirm that you have access to the necessary hardware and software.

All Agreements and Disclosures Are “In Writing” - This Online Services E-SIGN Act Consent and Disclosure and all agreements, disclosures and notices delivered electronically or otherwise made available to you are considered “in writing” and are available to you in a form you may keep by either printing or downloading the documents, or by requesting a paper copy from us.

Obtaining Paper Copies of Agreements and Disclosures – You can obtain a paper copy of this Online Services E-SIGN Act Consent and Disclosure and the above listed agreements and disclosures by printing it/them yourself. You can also contact us at 800-328-5328 to request a paper copy free of cost when sent by us to you through regular U.S. mail.

Termination - We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.

Withdrawing Consent – You have the right to withdraw your electronic consent to conduct business electronically with us by telephoning us at 800-328-5328, by sending your instructions to us via U.S. mail to SkyOne Federal Credit Union, P.O. Box 5003, Hawthorne, CA 90251-9801, or by visiting one of our branches. If you withdraw your consent you may not be able to open additional accounts or request additional products and services online, or view or print/download this or the above listed agreements and disclosures through our website.

Governing Law - This Online Services E-SIGN Act Consent and Disclosure is made in California and shall be governed by the laws of the State of California, to the extent that California law is not inconsistent with controlling Federal Law. California’s “Choice of Rules” will not be applied if they would result in the application of non-California law.

Online Bill Pay

SERVICE DEFINITIONS
"Service or The Service" means iSky Online Bill Payment, the bill payment service offered by SkyOne Federal Credit Union through iPay Solutions. “We, Our, Us” mean SkyOne Federal Credit Union. “You” or “Your” means each member authorized to use the Service. "Agreement" means these terms and conditions of the bill payment service.

"Payee" is the person or entity to which you wish a bill payment to be directed or is the person or entity from which you receive electronic bills, as the case may be.
"Payment Instruction" is the information provided by you to the Service for a bill payment to be made to the Payee (such as, but not limited to, Payee name, Payee account number, and Scheduled Payment Date).

"Payment Account" is the checking account from which bill payments will be debited. "Billing Account" is the checking account from which all Service fees will be automatically debited. "Business Day" is every Monday through Friday, excluding Federal Reserve holidays. "Scheduled Payment Date" is the day you want your Payee to receive your bill payment and is also the day your Payment Account will be debited, unless the Scheduled Payment Date falls on a non-Business Day, in which case it will be considered to be the previous Business Day. "Due Date" is the date reflected on your Payee statement for which the payment is due; it is not the late date or grace period. "Scheduled Payment" is a payment that has been scheduled through the Service but has not begun processing.

This is Your bill paying agreement with SkyOne Federal Credit Union.
You may use the Service to direct SkyOne Federal Credit Union to make payments from Your designated checking account to the Payees You choose in accordance with this agreement. This agreement is in addition to the All-In-One Disclosures and other documents in effect governing Your account.

Services: You may perform the following services:
Pay bills, send gift checks, send a donation.

Service Limitation: The aforementioned services are limited as follows:

Service Fees
There is no fee to use the Service, except for fees that may occur in accordance with our Schedule of Service Charges. The Schedule of Service Charges is available at https://www.SkyOne.org/assets/docs/FeeSchedule.pdf and you acknowledge receipt hereof.

How to Set Up Payees/Payments
Payees – If You want to add a new Payee, select the “Payee” tab located in the Service or speak to a member service representative.

The Financial Institution reserves the right to refuse the designation of a Payee for any reason.

Payments – You may add a new fixed payment to a Payee by accessing the service and entering the appropriate information. Most other additions, deletions, or changes can be made in writing or by using the Service.

You may pay any Payee within the United States (including U.S. territories and APO’s / AEO’s).

We are not responsible for payments that cannot be made due to incomplete, incorrect, or outdated information.

Payment Methods
The Service reserves the right to select the method in which to remit funds on Your behalf to Your Payee. These payment methods may include, but are not limited to an electronic payment (e.g. through ACH) or a laser draft payment (funds remitted to the Payee are deducted from Your Payment Account when the laser draft is presented to Us for payment).

Payment Cancellation Requests
You may cancel or edit any Scheduled Payment (including recurring payments) by following the directions within the Service’s application. There is no charge for canceling or editing a Scheduled Payment. Once the Service has begun processing a payment it cannot be cancelled or edited, therefore a stop payment request must be submitted. Please refer to SkyOne Federal Credit Union’s All-in-One Account Disclosure for information on stop payment requirements and to SkyOne Federal Credit Union’s Schedule of Service Charges regarding any fees, as applicable.

Stop Payment Requests
The Service's ability to process a stop payment request will depend on the payment method and whether or not a check has cleared. The Service also may not have a reasonable opportunity to act on any stop payment request after a payment has been processed. If You desire to stop any payment that has already been processed, You must contact Member Services. Although the Service will make every effort to accommodate Your request, the Service will have no liability for failing to do so. We may also require you to present your stop payment request in writing within fourteen (14) days. The charge for each stop payment request will be the current charge for such service as set out in our Schedule of Service Charges.

Exception Payments
Tax payments and court ordered payments may be scheduled through the Service, however such payments are discouraged and must be scheduled at Your own risk. In no event shall the Service be liable for any claims or damages resulting from Your scheduling of these types of payments. The Service has no obligation to research or resolve any claim resulting from an exception payment. All research and resolution for any misapplied, misposted or misdirected payments will be the sole responsibility of You and not of the Service.

The Bill Paying Process
Single Payments – a single payment will be processed on the Business Day that You designate as the payment’s processing date, provided the payment is submitted prior to the daily cut-off time on that date. The daily cut-off time, which is controlled by Us, is currently 4 p.m. EST.

A single payment submitted after the cut-off time on the designated process date will be processed on the next Business Day. If You designate a non-Business Day as the payment’s processing date, the payment will be processed on the first Business Day following the designated processing date.

Recurring Payments – When a recurring payment is processed, it is automatically rescheduled by the system. Based upon Your selected frequency settings for the payment, a processing date is calculated for the next occurrence of the payment. If the calculated processing date is a non-Business Day, it is adjusted based upon the following rules:

  • If the recurring payment’s “Pay Before” option is selected, the processing date for the new occurrence of the payment is adjusted to the first Business Day prior to the calculated processing date.
  • If the recurring payment’s “Pay After” option is selected, the processing date for the new occurrence of the payment is adjusted to the first Business Day after the calculated processing date.

Note: If Your frequency settings for the recurring payment specify the 29th, 30th, or 31st as a particular day of the month for processing and that day does not exist in the month of the calculated processing date, then the last calendar day of that month is used as the calculated processing date.

Single and Recurring Payments
The system will calculate the Estimated Arrival Date of Your payment. This is only an estimate, so please allow ample time for Your payments to reach Your Payees.

Cancelling a Payment
A bill payment can be changed or cancelled anytime prior to the cutoff time on the scheduled processing date.

If you told us in advance to make regular payments our of your account, you can stop any of these payments. Here’s how: Call us at 800.421.7111 or write us 14600 Aviation Blvd., Hawthorne, CA 90250 in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you order us to stop one of these regular payments 3 business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

Available Funds
Our policy is to make funds from Your cash and check deposits available to You on the first business day after the day we receive Your deposit. Electronic direct deposits will be available on the day We receive the deposit. Once the funds are available, You can withdraw them in cash and we will use them to pay checks that You have written.

For determining the availability of Your deposits, every day is a Business Day, except Saturdays, Sundays, and federal holidays. If You make a deposit before close of business on a Business Day that we are open, we will consider that day to be the day of Your deposit. However, if You make a deposit after close of business or on a day We are not open, We will consider that the deposit was made on the next Business Day We are open. Please refer to our Truth in Savings disclosure at https://www.SkyOne.org/become_member/terms_conditions.htm#regularsavings.

Liability
You are solely responsible for controlling the safekeeping of and access to Your Password.

If You want to terminate another person's authority to use the Service, You must notify Us and arrange to change Your Password.

You will be responsible for any bill payment request You make that contains an error or is a duplicate of another bill payment.

We are not responsible for a bill payment that is not made if You did not properly follow the instructions for making a bill payment.

We are not liable for any failure to make a bill payment if You fail to promptly notify Us after You learn that You have not received credit from a Payee for a bill payment.

We are not responsible for Your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be Our agent.

Failed or Returned Transactions
In using the Service, You are requesting the Service to make payments for You from Your Payment Account. If We are unable to complete the transaction for any reason associated with Your Payment Account (for example, there are insufficient funds in Your Payment Account to cover the transaction), the transaction will not be completed. In some instances, You will receive a return notice from the Service. In such case, you agree that:

  1. You will reimburse the Service immediately upon demand the transaction amount that has been returned to the Service;
  2. For any amount not reimbursed to the Service within fifteen (15) days of the initial notification, a late charge equal to 1.5% monthly interest or the maximum, whichever rate is lower, for any unpaid amounts may be imposed;
  3. You will reimburse the Service for any fees imposed by your financial institution as a result of the return;
  4. You will reimburse the Service for any fees it incurs in attempting to collect the amount of the return from you; and,
  5. The Service is authorized to report the facts concerning the return to any credit reporting agency based on applicable reporting requirements.

Address or Banking Changes
It is your sole responsibility to ensure that the contact information in your user profile is current and accurate. This includes, but is not limited to, name, address, phone numbers and email addresses. Changes can be made either within the application or by contacting Member Services. All changes made are effective immediately for scheduled and future payments paid from the updated Payment Account information. The Service is not responsible for any payment processing errors or fees incurred if you do not provide accurate Payment Account or contact information.

Returned Payments
In using the Service, You understand that Payees and/or the United States Postal Service may return payments to the Service for various reasons such as, but not limited to, Payee's forwarding address expired; Payee account number is not valid; Payee is unable to locate account; or Payee account is paid in full. The Service will use its best efforts to research and correct the returned payment and return it to your Payee, or void the payment and credit Your Payment Account. You may receive notification from the Service in the event of a payment being returned.

Amendment
We have the right to change this agreement at any time without notice unless required by applicable law.

Our Liability
We will use commercially reasonable efforts to post your transaction/instruction properly to the account indicated when you use the Service properly and comply with these Terms and Conditions. If we do not complete a transfer to or from your account, on time or in the correct amount according to our agreement with you, we will be liable for your related losses or damages. However, we shall incur no liability if we are unable to complete a transaction/instruction initiated by you through the Service due to one or more of the following circumstances:

  • Your error
  • Your failure to comply with these Terms and Conditions or the underlying account agreement and disclosure
  • If the The Service equipment or software was not working properly and you knew about the malfunction when you started the transaction
  • You have not provided complete or correct information
  • If, through no fault of ours, you do not have enough money in your account to make the transfer
  • If the transfer would go over the credit limit on your line of credit loan
  • If the Automated Teller Machine where you are making the transfer does not have enough cash
  • If the terminal was not working properly and you knew about the breakdown when you started the transfer
  • If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken
  • There may be other exceptions stated in our agreement with you

Telephone Number and Address in Event of an Unauthorized Transaction or Questions
If you believe your mobile device has been lost or stolen or that someone will or may use it to access your account without your permission call us at 800.421.7111, write us at: SKYONE FEDERAL CREDIT UNION, P.O. Box 5003, Hawthorne, CA 90250, or visit any SkyOne Federal Credit Union branch, or send us a secure e-mail.

Liability for Unauthorized Use—Mobile Banking Transactions
Tell us AT ONCE If you believe that your personal access code has been lost, stolen, or discovered by an unauthorized person. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, if applicable). If you tell us within two business days of your discovery, you can lose no more than $50 if someone used your personal access code without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your access code, and we can prove that we could have stopped someone from using your access code without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time periods.

If you authorize someone else to use your personal access code, you are responsible for all transactions which that person initiates at any time, even if the amount of the transaction or number of transactions exceeds what you authorized.

Confidentiality
We will disclose information to third parties about your account or the transfers you make only when one of the following conditions exists:

  • When necessary to complete a transaction requested by you
  • In order to verify the existence and status of your account(s), such as for a retail merchant or credit reporting agency
  • In order to comply with government agencies or court orders
  • If you give us written permission

Documentation
You will receive monthly account statements. You may elect to receive your monthly statements electronically through our eStatements service. With eStatements, your monthly account statements will be available for you to view and print within our Online Banking system. We will send you an email message monthly to notify you when your statements are available.

In Case of Errors or Questions About Your Electronic Funds Transfers
Telephone us at 800.421.7111 or write us at SkyOne Federal Credit Union, 14600 Aviation Blvd., Hawthorne, CA 90250, as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transaction listed on your statement or transaction receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

In order to help you with your questions, we will need the following information:

  • Your name, account number, and transaction date in question
  • The error or transfer you are unsure about, and why you believe there is an error or why you need more information
  • The dollar amount of the suspect transaction

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days (90 calendar days if the transfer involved a new account, a point-of-sale transaction, or a foreign initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Business Days
For purposes of this disclosure, our business days are Monday through Friday, excluding federal holidays.

You agree not to and you agree to ensure that you do not use The Service or the content or information delivered through The Service in any way that would (a) infringe any third party copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (b) be fraudulent or involve gambling, involve the sale of counterfeit or stolen items or use The Service to impersonate another person or entity; (c) violate any law, statute, ordinance or regulation; (d) be false, misleading or inaccurate; (e) create liability for us or our affiliates or cause us to lose (in whole or in part) the services of any third party providers; (f) be defamatory, trade libelous, threatening or harassing (g) may potentially be perceived as obscene or pornographic or contain child pornography or racially, ethnically or otherwise objectionable; (h) interfere with or disrupt computer networks or infect the computer networks with viruses; (i) interfere with or disrupt the use of The Service by any other party; (j) use The Service in any manner to gain unauthorized entry or access into our computer systems; or (k) resell or make any commercial use of The Service.

Indemnification
You agree to indemnify, defend, and hold us and our employees harmless (by counsel of our choosing) from and against every claim, demand, action, cost, loss, liability, cause of action of third parties, and expenses (including without limitation attorneys’ fees) relating to our provision of or your use of any of The Service which we incur by (a) acting in accordance with this The Service Terms and Conditions Agreement or as a result of your failure to abide by its terms, (b) your breach of any representation or warranty herein, (c) the willful misconduct, fraud, criminal activity, intentional tort or negligence of you or any of your representatives involving use of The Service; (d) the actions, omissions or commissions of you; and (e) any transmission or instruction, whether or not authorized, acted upon by us in good faith. This paragraph shall survive termination of this Agreement.

Our Liabilities:

Our Performance
You acknowledge and agree that we shall not be liable for any damages or loss of any kind resulting from any unintentional error or omission by us in performing The Service, in accordance with or unintentional deviation from the terms and conditions of this Agreement, including exhibits or addenda. You acknowledge that our systems and procedures established for providing The Service are commercially reasonable. Maintenance of The Service or any related services may be performed from time-to-time resulting in interrupted service, delays or errors in The Service or related services. Attempts to provide prior notice of scheduled maintenance will be made, but we cannot guarantee that such notice will be provided. Neither we nor our service providers can always foresee or anticipate technical or other difficulties related to access to or use of the Services. These difficulties may result in loss of data, personalization settings, or other interruptions. Therefore, we shall not be responsible for the timeliness, deletion, misdelivery, or failure to store any user data, communications, or personalization settings in connection with your use of the Services. Further, we shall not be responsible for the operation, security, functionality, or availability of any Wireless Device or mobile network, which you utilize to access the Services.

You agree to exercise caution when utilizing the Services on your Personal Computer or Wireless Device and to use good judgment and discretion when obtaining or transmitting information.

Financial information shown on your Personal Computer or Wireless Device while using the Services reflects the most recent account information available to us, but it may not be current. You agree that we shall not be liable for any delays in the content, or for any actions you take in reliance thereon. If you need current account information you agree to contact us directly.

UNLESS OTHERWISE REQUIRED BY LAW, WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY THE SERVICE. NOR SHALL WE BE RESPONSIBLE FOR ANY LATE FEES, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR MAINTENANCE OF THE SERVICE. OUR LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES SUSTAINED BY YOU AND ONLY TO THE EXTENT SUCH DAMAGES ARE A DIRECT RESULT OF OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, PROVIDED THAT THE MAXIMUM AGGREGATE LIABILITY OF US RESULTING FROM ANY SUCH CLAIMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU FOR THE SERVICE RESULTING IN SUCH LIABILITY IN THE TWO MONTH PERIOD PRECEDING THE DATE THE CLAIM ACCRUED.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM ANY WARRANTIES REGARDING THE OPERATION, PERFORMANCE OR FUNCTIONALITY OF THE SERVICE (INCLUDING WITHOUT LIMITATION THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE).

Financial Responsibility
You are, and shall remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds, associated with using The Service. We shall not be liable in any manner for such risk unless we fail to follow the procedures described in materials for use of The Service. You assume exclusive responsibility for the consequences of any instructions you may give to us, for your failure to access The Service properly in a manner prescribed by us, and for your failure to supply accurate input information, including, without limitation, any information contained in an application.

Member's Duty to Report Errors
You shall notify us of any errors, omissions, or interruptions in, or delay or unavailability of, The Service or a breach of security procedures as promptly as practicable, and in any event within one business day after the earliest of discovery thereof.

Account Reconciliation
You will verify and reconcile any out-of-balance condition, and promptly notify us of any errors (exclusive of weekends and applicable holidays) within 60 days after receipt of your statement from us. If notified within such period, we shall correct and resubmit all erroneous files, reports, and other data at our then standard charges, or at no charge, if the erroneous report or other data directly resulted from our error.

The Service is offered as a convenience to you and is included within our Internet Banking services.
We are entitled to act upon instructions we receive under your User ID and Password and you are liable for all transactions made or authorized with the use of your User ID and Password. We have no responsibility for establishing the identity of any person who uses your User ID and Password. You agree that if you give your User ID and Password to anyone or fail to safeguard its secrecy, you do so at your own risk.

By directing us in conjunction with your User ID and Password, you authorize us to complete the transaction. Any requests or instructions we receive from you through the Service constitute writings with your signature as provided under all applicable law, and shall have the same force and effect as a writing signed by you.

Your access to Service will be blocked in the event your User ID and Password are entered incorrectly on 3 consecutive attempts. If this happens, please call us at 800.421.7111.

Your Failure to comply with these Terms and Conditions will result in you no longer being allowed to use the Service.

You understand the importance of your role in preventing misuse of your accounts through the Service and you agree to promptly examine your statement for each of your accounts as soon as you receive it.

You agree to protect the confidentiality of your account and account number, and your personal identification information. Notwithstanding our efforts to insure that the Service is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing the Service or e-mail transmitted to and from us, will not be monitored or read by others.

The Service is not intended to replace access to iSky Online Banking from your computer or other methods you use to manage your accounts. You should review and follow usage instructions provided on our website. You agree to accept responsibility for learning how to use The Service in accordance with the instructions. We may modify The Service and any related services at any time. In the event of a modification, you are responsible for making sure that you understand how to use The Service. We are not liable to you for any losses caused by your failure to properly use The Service.
integrity, security, reputation, or operation.

Enforcement
You authorize us to deduct any liability, loss, or expense incurred by us resulting from any dispute involving your accounts or services from your account without prior notice to you.

Service Cancellation
The Service may only be cancelled by cancelling iSky Online Banking. You may cancel iSky Online Banking by calling us at 800.421.7111 or visiting any SkyOne Federal Credit Union branch. After cancelling iSky Online Banking, you may not access The Service. However, we may (but are not obligated to) immediately discontinue making previously authorized transfers or payments set up by you. You may reestablish The Service access at any time after cancelling provided you meet the terms and conditions noted above.

We reserve the right to cancel your The Service in whole or in part, at any time with or without cause and without prior written notice. We also reserve the right to temporarily suspend The Service access, at our sole and absolute discretion, including when we believe a breach of system security has occurred or is being attempted. Cancellation of The Service does not affect your obligations under this Agreement for transactions that have been or will be processed on your behalf. You will remain responsible for all outstanding fees and charges incurred prior to the date of termination. Termination will apply only to The Service and does not terminate your other relationships with us. In addition, you will keep your account(s) with us open until final payment with respect to all outstanding items, and will maintain funds in such account(s) in amounts and for a period of time determined by us in our reasonable discretion to cover any outstanding checks and your obligations for returns of checks, warranty claims, fees and other obligations.

If any such liabilities exceed the amount in the applicable account, we may charge such excess against any of your other accounts with us, and you will pay immediately upon demand to us any amount remaining unpaid.

Mobile Banking

SkyOne Federal Credit Union maintains iSky Mobile® as a service to our members. This iSky Mobile Banking Terms and Conditions Agreement ("Agreement") governs use of SkyOne Federal Credit Union's iSky Mobile Banking. Please read this Agreement carefully. Print or save a copy of this Agreement and retain it for your records.

“We, Our, Us” mean SkyOne Federal Credit Union. “You” or “Your” means each member authorized to use the iSky Mobile Banking service.

By accessing iSky Mobile Banking or using any related services, including new services when they become available, you agree to comply with the terms in this Agreement. This Agreement may be amended or modified at any time by us without specific notice to you unless required by applicable law. In addition to this Agreement, you agree to be bound by and will comply with the applicable disclosures concerning your account.

Use of iSky Mobile Banking
iSky Mobile Banking is not intended to replace access to iSky Online Banking from your computer or other methods you use to manage your accounts. You should review and follow usage instructions provided on our website. You agree to accept responsibility for learning how to use iSky Mobile Banking in accordance with the instructions. We may modify iSky Mobile Banking and any related services at any time. In the event of a modification, you are responsible for making sure that you understand how to use iSky Mobile Banking. We are not liable to you for any losses caused by your failure to properly use iSky Mobile Banking.

Enforcement
You authorize us to deduct any liability, loss, or expense incurred by us resulting from any dispute involving your accounts or services from your account without prior notice to you.

Service Cancellation
Your iSky Mobile Banking may only be cancelled by cancelling iSky Online Banking. You may cancel iSky Online Banking by calling us at 800.421.7111 or visiting any SkyOne Federal Credit Union branch. After cancelling iSky Online Banking, you may not access iSky Mobile Banking. However, we may (but are not obligated to) immediately discontinue making previously authorized transfers or payments set up by you. You may reestablish iSky Mobile Banking access at any time after cancelling provided you meet the terms and conditions noted above.

We reserve the right to cancel your iSky Mobile Banking in whole or in part, at any time with or without cause and without prior written notice. We also reserve the right to temporarily suspend iSky Mobile Banking access, at our sole and absolute discretion, including when we believe a breach of system security has occurred or is being attempted. Cancellation of iSky Mobile Banking does not affect your obligations under this Agreement for transactions that have been or will be processed on your behalf. You will remain responsible for all outstanding fees and charges incurred prior to the date of termination. Termination will apply only to iSky Mobile Banking and does not terminate your other relationships with us. In addition, you will keep your account(s) with us open until final payment with respect to all outstanding items, and will maintain funds in such account(s) in amounts and for a period of time determined by us in our reasonable discretion to cover any outstanding checks and your obligations for returns of checks, warranty claims, fees and other obligations.

If any such liabilities exceed the amount in the applicable account, we may charge such excess against any of your other accounts with us, and you will pay immediately upon demand to us any amount remaining unpaid.

iSky Mobile Banking Services
We have the right, from time to time, to introduce, remove, modify or replace iSky Mobile Banking features or services without notice.

You are solely responsible for any mobile phone or text messaging charges, internet access fees, and other fees and expenses you incur by accessing your account through iSky Mobile Banking. Check with your specific mobile phone service provider for more information on their fees.

Security
Once you have registered for iSky Mobile Banking, your mobile device may be used to obtain information about your accounts and make transfers between your accounts. You are responsible for maintaining the security of your mobile device and, except as otherwise provided in this Agreement, you are responsible for all transfers made using your mobile device. Although iSky Mobile Banking will not display the full account number for any of your accounts, it will display other sensitive information about your accounts, including balances and transfer amounts. Anyone with access to your mobile device may be able to view this information. We are not liable for any damages or disclosure of information to third parties due to your inability to ensure the safety, security and integrity of your account and transactions when using iSky Mobile Banking.

You further understand the importance of your role in preventing misuse of your accounts through the iSky Mobile Banking and you agree to promptly examine your statement for each of your accounts as soon as you receive it. You agree to protect the confidentiality of your account and account number, and your personal identification information.

Notwithstanding our efforts to insure that iSky Mobile Banking is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing iSky Mobile Banking or e-mail transmitted to and from us, will not be monitored or read by others.

You may perform the following transactions using iSky Mobile Banking:

  • Get account information
  • Transfer funds
  • Make bill payments
  • Deposit checks

Transaction Limitations
iSky Mobile Banking transfers from Savings and Money Market accounts are subject to the Transaction Limitations per Federal Regulation D outlined in the Savings/  Money Market Account Truth-In-Savings Disclosure, which generally limit pre-authorized transfers, automatic transfers, telephone transfers, iSky Online Banking transfers or transfers made by check, draft, debit card, or similar order payable to a third party to six per calendar month.

Limits for Bill Payment, P2P, and Mobile Deposit are based upon your relationship with us and are displayed on your mobile device.

Our Liability
We will use commercially reasonable efforts to post your transaction/instruction properly to the account indicated when you use iSky Mobile Banking properly and comply with these Terms and Conditions. If we do not complete a transfer to or from your account, on time or in the correct amount according to our agreement with you, we will be liable for your related losses or damages. However, we shall incur no liability if we are unable to complete a transaction/instruction initiated by you through iSky Mobile Banking due to one or more of the following circumstances:

  • Your error.
  • Your failure to comply with these Terms and Conditions or the underlying account agreement and disclosure.
  • If the iSky Mobile Banking equipment or software was not working properly and you knew about the malfunction when you started the transaction.
  • You have not provided complete or correct information if, through no fault of ours, you do not have enough money in your account to make the transfer
  • If the transfer would go over the credit limit on your line of credit loan
  • If the Automated Teller Machine where you are making the transfer does not have enough cash
  • If the terminal was not working properly and you knew about the breakdown when you started the transfer
  • If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken
  • There may be other exceptions stated in our agreement with you

Access
Your mobile phone must be text messaging-enabled or must have the ability to download an iSky Mobile Banking application or access the Internet. You may access your account and other services through iSky Mobile Banking seven days a week, 24 hours a day. However, at certain times, some or all of iSky Mobile Banking may not be available due to technical problems and/or routine maintenance.

We do not guarantee that your mobile phone/mobile service plan (equipment) will be compatible with our iSky Mobile Banking. You are responsible for understanding the operation and maintenance of your equipment. We are not responsible for any errors or failures related to your equipment.

Mobile phones with Internet capabilities are susceptible to viruses. You are responsible for making sure your equipment is protected from and free of viruses, worms, Trojan horses, or other harmful components which could result in damage to programs, files, phones, or could result in interception of information by a third party. We are not responsible for or liable for any indirect, incidental, special, or consequential damages that may result from harmful hardware or software components on equipment or liable if sensitive information accessed via iSky Mobile Banking is intercepted by a third party.

We are not responsible for errors, delays, or inability to access iSky Mobile Banking caused by your equipment. We are not responsible for the cost of upgrading your equipment to stay current with iSky Mobile Banking nor are we responsible under any circumstances for any damage to your equipment.

You agree to comply with all applicable laws, rules and regulations in relation with iSky Mobile Banking. We make no representation that content or use of iSky Mobile Banking is available for use in locations outside the United States. Accessing from locations outside of the United States is at your own risk.

Activation
Your iSky Mobile Banking will be activated only after successful authentication of your mobile phone and/or mobile phone number. The decision to require multiple authentication methods is strictly at our discretion.

Location Information
When you use location-enabled iSky Mobile Banking, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may use location information we collect in order to protect against actual or potential fraud.

SMS iSky Mobile Banking Service
Your use of SMS iSky Mobile Banking ("SMS") constitutes your agreement to these terms and conditions. You agree to provide us with a valid mobile number. You agree that we may send you text messages through your wireless provider. We do not currently charge for SMS. You understand that balances provided may not include recent or pending transactions that have not yet posted to your account and that other restrictions may apply. See your account agreement for more information. Notify us immediately if you lose, cancel or make any changes to your registered device. In case of unauthorized access to your device or SMS, you agree to cancel enrollment associated with the device immediately.

You agree to indemnify, defend, and hold us harmless from any third party claims, liability, damages or costs arising from your use of SMS or from you providing us with a phone number that is not your own. You agree that we will not be liable for failed, delayed, or misdirected delivery of, any information sent through SMS; any errors in such information; any action you may or may not take in reliance on the information or SMS; or any disclosure of account information to third parties resulting from your use of SMS.

You have the right to withdraw this consent and cancel SMS at any time by texting the word "STOP" from your registered mobile device.

Mobile Banking is offered as a convenience to you and is included within our Internet Banking services.  Mobile Banking is not a replacement to Internet Banking from your personal computer.
We are entitled to act upon instructions we receive under your User ID and Password and you are liable for all transactions made or authorized with the use of your User ID and Password.  We have no responsibility for establishing the identity of any person who uses your User ID and Password.  You agree that if you give your User ID and Password to anyone or fail to safeguard its secrecy, you do so at your own risk.

By directing us in conjunction with your User ID and Password, you authorize us to complete the transaction.  Any requests or instructions we receive from you through the Service constitute writings with your signature as provided under all applicable law, and shall have the same force and effect as a writing signed by you. 

Your access to Service will be blocked in the event your User ID and Password are entered incorrectly on 3 consecutive attempts.  If this happens, please call us at 310.421.7111.Your Failure to comply with these Terms and Conditions will result in you no longer being allowed to use the Service.

You understand the importance of your role in preventing misuse of your accounts through the Service and you agree to promptly examine your statement for each of your accounts as soon as you receive it.  You agree to protect the confidentiality of your account and account number, and your personal identification information. Notwithstanding our efforts to insure that the Service is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others.  We cannot and do not warrant that all data transfers utilizing the Service or e-mail transmitted to and from us, will not be monitored or read by others.

iSky MOBILE DEPOSIT

By using iSky Mobile Deposit ("iSky Mobile Deposit") offered by SkyOne Federal Credit Union, you and any joint owners or authorized users, jointly and severally, agree to the terms of this Agreement, including the following terms and conditions:

iSky Mobile Deposit Capture Process
You will scan checks or drafts ("items") with an image capture device creating an electronic image and you will transmit an electronic file of such electronic images that we will deposit to your account. Our processing agent shall perform an image quality assessment of scanned items and shall convert items meeting our required standards into substitute checks, as such term is defined in the Check Clearing for the 21st Century Act ("Check 21") and Federal Reserve Board Regulation CC, to facilitate the deposit and collection of such items. You agree to be bound by any clearinghouse agreements, operating circulars and image exchange agreements to which we are a party.

Funds Availability
You agree that items transmitted using iSky Mobile Deposit may be subject to a two business day (exclusive of weekends and federal holidays) check hold at the time of deposit. If it is necessary to extend the check hold longer than 2 business days, we will  notify you when the funds will be available. They will generally be available no later than the seventh (7th) business day after the day of your deposit. In certain circumstances, we may make all or a portion of your funds available immediately. You can review your available balance Online or through iSky Mobile Banking to determine if a check hold was placed. Acknowledgment of receipt or delivery does not constitute an acknowledgment by us that the transmission of an item does not contain errors.

Deposit Limits
We may establish limits on iSky Mobile Deposit dollar amount and/or number of items or deposits from time to time. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. The current daily dollar limit is displayed on the mobile device, and is subject to change. There is no daily statement cycle limit on the number of items, as long as the respective dollar limits are not exceeded.

Processing Account
You will designate your savings or checking account as the processing account to be used for the purposes of crediting, in aggregate, the financial transactions requested in connection with iSky Mobile Deposit. Certain accounts are not eligible as processing accounts. We shall provide you with details of the specific transactions, reported similarly as other transactions may be done, that were a result of using iSky Mobile Deposit.

Responsibility for Scanning
You are solely responsible for scanning deposit items and accessing iSky Mobile Deposit from us.

Deposit Requirements
You agree that you will only use iSky Mobile Deposit to deposit checks drawn on financial institutions within the United States, excluding its territories. Checks drawn on foreign financial institutions are not eligible. You will deposit checks not falling within these requirements in person, using a night drop facility or by U.S. Mail. You agree that each check you submit for deposit through iSky Mobile Deposit will meet the image quality standards established in American National Standards Institute's standard. Your endorsement must include your signature and the words "For mobile deposit at SkyOne".  All checks need to be signed by the designated payee (e.g. by you or the joint owner on the account).  Failure to endorse the check properly will result in the reversal of the deposit.

Check Retention & Destruction
You agree that all items belong to you and not to us and that those items shall be handled in accordance with this Agreement. Your electronic transmission is subject to proof and verification. You shall retain the original of all imaged items that have been deposited via iSky Mobile Deposit for a reasonable period of time in order to verify reconciliation and credit or to balance periodic statements, but in no case beyond seven (7) days from the date processed, and shall properly destroy and dispose of such original checks after such time. During the period that you maintain the original checks, you understand and agree that you must use a high degree of care to protect these original checks against security risks. These risks include, without limitation, (i) theft or reproduction of the original checks for purposes of presentment for deposit of these original checks (i.e., after the original checks have already been presented for deposit via iSky Mobile Deposit) and (ii) unauthorized use of information derived from the original checks. You understand and agree that you must use a high degree of care when selecting and implementing destruction and disposal procedures for the original checks. Among other things, these procedures must be designed to ensure that the original checks are not accessed by unauthorized persons during the destruction and disposal process (e.g., through the use of competent shredding equipment) and, once destroyed, the original checks are no longer readable or capable of being reconstructed.

Presentment Prohibitions
You shall not present, or attempt to present, or allow others, either directly or indirectly, to present, or attempt to present, for deposit by any means (i) any substitute check that has already been presented for deposit via iSky Mobile Deposit, or (ii) any original check, the substitute check of which has already been presented for deposit via iSky Mobile Deposit. In the event that you or any third party, presents, or attempts to present, a deposit in violation of this Subsection, you agree to defend, indemnify, and hold us and our agents harmless from and against all liability, damage and loss arising out of any claims, suits, or demands brought by third parties with respect to any such substitute check or original check. You agree that the aggregate amount of any items which are deposited more than once will be debited from your account, and to the extent funds in your account are insufficient to cover such amount, any balance shall be debited by us from any other deposit accounts with us in our sole discretion. You further acknowledge that you and not us are responsible for the processing and handling of any original items which are imaged and deposited utilizing iSky Mobile Deposit and you assume all liability to the drawer of any item imaged using iSky Mobile Deposit or liability arising from our printing of any substitute check from those images. Violation of these presentment prohibitions may result in the immediate closure of your iSky account and the termination of your with membership with SkyOne Federal Credit Union.

Rejection of Deposit
You understand that you are solely responsible for any service charges, overdraft charges, late fees, and returned check/non-sufficient funds charges levied against you, your account, or any accounts you may have at other financial institutions that may result from our rejection of any item, check holds, or deposit delays of any kind. You understand that if an item you transmit to us for deposit is rejected, we will send an email to you at the email address we have on file for your account to alert you of the rejection within 2 business days of the date we receive the original transmission of your item. Should the email be returned as undeliverable, we will have completed our obligation to alert you and therefore, we are under no further obligation to attempt any redelivery of the email. Further, you understand that we are not responsible if, for any reason, you do not receive our email. You agree that if you wish to attempt to deposit any rejected item again, you only will do so by depositing the original item on which the rejected item is based. You acknowledge and agree that even if we do not initially identify an electronic image as a rejected item, the substitute check created by us there from may nevertheless be returned to us because, among other reasons, the electronic image is deemed illegible by a paying bank.

Your Representations and Warranties

You represent and warrant:

i.   that you will comply with all applicable federal and state laws, and rules and regulations , including those of the National Automated Clearing House for ACH transactions;
ii.   that all checks scanned through iSky Mobile Deposit are made payable to you or to a designated owner on the account;
iii.   that all signatures on each check are authentic and authorized; and
iv.   that each check has not been altered.
v.    that each check has only been deposited once through iSky Mobile banking

You further authorize us to charge your account for the amount of any such demand, claim or suit that constitutes a breach of warranty claim under the provisions of the Uniform Commercial Code.

Financial Responsibility
You are, and shall remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds, associated with using iSky Mobile Deposit. We shall not be liable in any manner for such risk unless we fail to follow the procedures described in materials for use of iSky Mobile Deposit. You assume exclusive responsibility for the consequences of any instructions you may give to us, for your failure to access iSky Mobile Deposit properly in a manner prescribed by us, and for your failure to supply accurate input information, including, without limitation, any information contained in an application.

Member's Duty to Report Errors
You shall notify us of any errors, omissions, or interruptions in, or delay or unavailability of, iSky Mobile Deposit or a breach of security procedures as promptly as practicable, and in any event within one business day after the earliest of discovery thereof.

Account Reconciliation
You will verify and reconcile any out-of-balance condition, and promptly notify us of any errors (exclusive of weekends and applicable holidays) within 60 days after receipt of your statement from us. If notified within such period, we shall correct and resubmit all erroneous files, reports, and other data at our then standard charges, or at no charge, if the erroneous report or other data directly resulted from our error.

Our Obligations:

Financial Data
We agree to transmit all the financial data under our control required to utilize iSky Mobile Deposit and to act on appropriate instructions received from you in connection with iSky Mobile Deposit. We shall exercise due care in seeking both to preserve the confidentiality of your number, password, test key, or other code or identifier and to prevent the use of iSky Mobile Deposit by unauthorized persons (and in this connection it is understood and agreed that implementation by us of our normal procedures for maintaining the confidentiality of information relating to our members, shall constitute due care) but shall not otherwise be under any liability of any kind for any loss incurred or damage suffered by you by reason of any misuse or unauthorized use of iSky Mobile Deposit or disclosure of any confidential information of yours.

Exception Items
When we review and process your electronic check, we may reject any electronic image that we, in our sole discretion, determine to be ineligible for iSky Mobile Deposit including, without limitation, items drawn on U.S. Banks in foreign currency, electronic images that are illegible, electronic images of items previously processed or converted to substitute checks, and electronic images with unreadable MICR information. We will notify you of any Exception Items. You agree that you shall only deposit Exception Items to your accounts by depositing the original item on which the Exception Item is based. You acknowledge and agree that even if we do not initially identify an electronic image as an Exception Item, the substitute check created by us there from may nevertheless be returned to us because, among other reasons, the electronic image is deemed illegible by a paying bank. Our failure to identify an Exception Item shall not preclude or limit the obligation of you to us.

Hardware and Software
In order to use iSky Mobile Deposit, you must obtain and maintain, at your expense, compatible hardware and software as specified by us from time to time. See our website for current hardware and software specifications. We are not responsible for any third party software you may need to use iSky Mobile Deposit. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.

Service Warranty
You understand and agree that you are responsible, to the extent permitted by law, for all warranties and indemnifications set forth in Check 21 applying to any Reconverting Credit Union and Truncating Credit Union, as such terms are defined by Check 21, including, without limitation, the obligation to only convert an original check that allows for the creation of a substitute check that clearly and accurately represents the information on the front and back of the original check. We and our agents may, but shall have no obligation, to screen items or substitute checks for legal compliance.

Our Liabilities:

Our Performance
You acknowledge and agree that we shall not be liable for any damages or loss of any kind resulting from any unintentional error or omission by us in performing iSky Mobile Deposit, in accordance with or unintentional deviation from the terms and conditions of this Agreement, including exhibits or addenda. You acknowledge that our systems and procedures established for providing iSky Mobile Deposit are commercially reasonable. Maintenance of iSky Mobile Deposit or any related services may be performed from time-to-time resulting in interrupted service, delays or errors in iSky Mobile Deposit or related services. Attempts to provide prior notice of scheduled maintenance will be made, but we cannot guarantee that such notice will be provided. Neither we nor our service providers can always foresee or anticipate technical or other difficulties related to access to or use of the Services.  These difficulties may result in loss of data, personalization settings, or other interruptions.  Therefore, we shall not be responsible for the timeliness, deletion, misdelivery, or failure to store any user data, communications, or personalization settings in connection with your use of the Services.  Further, we shall not be responsible for the operation, security, functionality, or availability of any Wireless Device or mobile network, which you utilize to access the Services.

You agree to exercise caution when utilizing the Services on your Personal Computer or Wireless Device and to use good judgment and discretion when obtaining or transmitting information.
Financial information shown on your Personal Computer or Wireless Device while using the Services reflects the most recent account information available to us, but it may not be current.  You agree that we shall not be liable for any delays in the content, or for any actions you take in reliance thereon.  If you need current account information you agree to contact us directly.

UNLESS OTHERWISE REQUIRED BY LAW, WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY ISKY MOBILE BANKING. NOR SHALL WE BE RESPONSIBLE FOR ANY LATE FEES, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR MAINTENANCE OF ISKY MOBILE BANKING. OUR LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES SUSTAINED BY YOU AND ONLY TO THE EXTENT SUCH DAMAGES ARE A DIRECT RESULT OF OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, PROVIDED THAT THE MAXIMUM AGGREGATE LIABILITY OF US RESULTING FROM ANY SUCH CLAIMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU FOR ISKY MOBILE BANKING RESULTING IN SUCH LIABILITY IN THE TWO MONTH PERIOD PRECEDING THE DATE THE CLAIM ACCRUED.

ISKY MOBILE BANKING IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM ANY WARRANTIES REGARDING THE OPERATION, PERFORMANCE OR FUNCTIONALITY OF ISKY MOBILE BANKING (INCLUDING WITHOUT LIMITATION THAT ISKY MOBILE BANKING WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE).

Force Majeure
We shall not be responsible for liability, loss or damage of any kind resulting from any delay in the performance of or any failure to perform our responsibilities hereunder due to causes beyond our reasonable control.

User Conduct
You agree not to and you agree to ensure that you do not use iSky Mobile Banking or the content or information delivered through iSky Mobile Banking in any way that would (a) infringe any third party copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (b) be fraudulent or involve gambling, involve the sale of counterfeit or stolen items or use iSky Mobile Banking to impersonate another person or entity; (c) violate any law, statute, ordinance or regulation; (d) be false, misleading or inaccurate; (e) create liability for us or our affiliates or cause us to lose (in whole or in part) the services of any third party providers; (f) be defamatory, trade libelous, threatening or harassing (g) may potentially be perceived as obscene or pornographic or contain child pornography or racially, ethnically or otherwise objectionable; (h) interfere with or disrupt computer networks or infect the computer networks with viruses; (i) interfere with or disrupt the use of iSky Mobile Banking by any other party; (j) use iSky Mobile Banking in any manner to gain unauthorized entry or access into our computer systems; or (k) resell or make any commercial use of iSky Mobile Banking.

Indemnification
You agree to indemnify, defend, and hold us and our employees harmless (by counsel of our choosing) from and against every claim, demand, action, cost, loss, liability, cause of action of third parties, and expenses (including without limitation attorneys’ fees) relating to our provision of or your use of any of iSky Mobile Banking which we incur by (a) acting in accordance with this iSky Mobile Banking Terms and Conditions Agreement or as a result of your failure to abide by its terms, (b) your breach of any representation or warranty herein, (c) the willful misconduct, fraud, criminal activity, intentional tort or negligence of you or any of your representatives involving use of iSky Mobile Banking; (d) the actions, omissions or commissions of you; and (e) any transmission or instruction, whether or not authorized, acted upon by us in good faith. This paragraph shall survive termination of this Agreement.

Telephone Number and Address in Event of an Unauthorized Transaction or Questions
If you believe your mobile device has been lost or stolen or that someone will or may use it to access your account without your permission call us at 800.421.7111, write us at: SkyOne Federal Credit Union, P.O. Box 5003, Hawthorne, CA 90250, or visit any SkyOne Federal Credit Union branch, or send us a secure e-mail.

Liability for Unauthorized Use—Mobile Banking Transactions
Tell us AT ONCE If you believe that your personal access code has been lost, stolen, or discovered by an unauthorized person. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, if applicable).  If you tell us within two business days of your discovery, you can lose no more than $50 if someone used your personal access code without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your access code, and we can prove that we could have stopped someone from using your access code without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time periods.

If you authorize someone else to use your personal access code, you are responsible for all transactions which that person initiates at any time, even if the amount of the transaction or number of transactions exceeds what you authorized.

Disputes
In the event of a dispute regarding iSky Mobile Banking, you and us agree to resolve the dispute by looking to this Agreement. You agree that any dispute that arises under this Agreement must be filed and litigated in Los Angeles County, California.

This Agreement is entered into and will be performed in California and all questions relating to its validity, interpretation, performance, and enforcement (including, without limitation, provisions concerning limitations of action), shall be governed by and construed in accordance with the internal laws of the State of California, notwithstanding any conflict-of-laws doctrines of such state or other jurisdiction to the contrary. You agree to submit to the personal jurisdiction of the courts of the State of California.

No Waiver
We shall not be deemed to have waived any of our rights or remedies hereunder unless such waiver is in writing and signed by a Credit Union officer. No delay or omission on the part of us in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Entire Agreement
This Agreement contains the entire understanding between the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements and understandings, inducements, or conditions, express or implied, oral or written, except as herein contained. The express terms hereof control and supersede any course of performance or usage of the trade inconsistent with any of the terms hereof. You may not assign this Agreement to any other party.  We may assign this Agreement in our sole discretion.  We may also assign or delegate certain of our rights and responsibilities under this Agreement to independent contractors or other third parties.

Notices
Except as otherwise expressly provided herein, we shall not be required to act upon any notice or instruction received from you or any other person, or to provide any notice or advice to you or any other person with respect to any matter.

Confidentiality
We will disclose information to third parties about your account or the transfers you make only when one of the following conditions exists:

  • When necessary to complete a transaction requested by you
  • In order to verify the existence and status of your account(s), such as for a retail merchant or credit reporting agency
  • In order to comply with government agencies or court orders
  • If you give us written permission

Documentation

You will receive monthly account statements. You may elect to receive your monthly statements electronically through our eStatements service. With eStatements, your monthly account statements will be available for you to view and print within our Online Banking system. We will send you an email message monthly to notify you when your statements are available. 

In Case of Errors or Questions About Your Electronic Funds Transfers

Telephone us at 800.421.7111 or write us at SkyOne Federal Credit Union, 14600 Aviation Blvd., Hawthorne, CA 90250, as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transaction listed on your statement or transaction receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

In order to help you with your questions, we will need the following information:

  • Your name, account number, and transaction date in question
  • The error or transfer you are unsure about, and why you believe there is an error or why you need more information
  • The dollar amount of the suspect transaction

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days (90 calendar days if the transfer involved a new account, a point-of-sale transaction, or a foreign initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Business Days
For purposes of this disclosure, our business days are Monday through Friday, excluding federal holidays.

Fees
We will charge you the fees for this service as disclosed to you on the accompanying fee schedule.

Apple Pay

Terms of Use for Apple Pay

These Terms of Use govern your access, consent, and use of your SkyOne Federal Credit Union credit and debit card(s) when using the Apple Pay application and any related features and services offered through SkyOne Federal Credit Union a.k.a. SkyOne. A Mobile Card is also knows as a virtual card which is stored on your wireless mobile phone or device.  Apple Pay, Apple Pay Service & Mobile Card or Mobile Service are proprietary application(s) offered, administered, and maintained by Apple and are registered products, services and applications administered by Apple Inc., and not by SkyOne Federal Credit Union.  “You” and “Your” refer to you, the member.  “We” “Our” and “Us” refers to SkyOne Federal Credit Union.(Terms).

1. Apple Pay & Mobile Card Service a.k.a. THE SERVICE or Apple Pay Service.

Apple Pay is available for the purpose of purchasing goods and services with a compatible wireless mobile phone or device with merchants who accept Apple Pay as a form of payment. Apple Pay enables you to create and store virtual representations of your eligible SkyOne Federal Credit Union Cards and add account information on your supported device creating a Mobile Card that will permit you to use your Mobile Card to authorize and make payments at merchant's point of sale (POS) terminals or readers without your plastic SkyOne Federal Credit Union Card. Your Mobile Card may not be accepted at all places where your SkyOne Federal Credit Union Card is accepted. The purchase transactions with your SkyOne Federal Credit Union Card as a Mobile Card will still be governed by your SkyOne Federal Credit Union Card Agreement as noted in  SkyOne’s All-in-One Account Disclosure for Debit Cards, and as noted in SkyOne’s Visa Disclosure for Credit Cards. Apple’s Terms & Conditions for the Service describe your rights and obligations regarding the Service.  Apple’s Terms & Conditions for the Service can be accessed at http://www.apple.com/apple-pay/.

2. Eligibility & Enrollment

Only SkyOne Federal Credit Union Cards that we defined within this agreement are eligible and can be added as a Mobile Card. If your SkyOne Federal Credit Union Card or underlying account is not in compliance with the SkyOne Federal Credit Union Card Agreement as noted in  SkyOne’s All-in-One Account Disclosure for Debit Cards, and as noted in SkyOne’s Visa Disclosure for Credit Cards, that SkyOne Federal Credit Union Card will not be eligible to enroll as a Mobile Card. You can add an eligible SkyOne Federal Credit Union Card as a Mobile Card by registering the Card through Apple Pay by following the authentication and enrollment requirements provided by SkyOne Federal Credit Union on its website.  To add your Card to Apple Pay, you must register your Card through Apple Pay. You may be required to take additional steps to authenticate yourself before your Card is added to Apple Pay, including by providing additional identifying information. By adding your Card to Apple Pay, a unique numerical identifier different from your Card number (“Token”) will be added to the secure element of your Eligible Mobile Device, for the purpose of making purchases and receiving refunds through Apple Pay. If your physical plastic Card is lost or stolen, but your Eligible Mobile Device is not lost or stolen, upon receipt of your new physical plastic Card, and updating the new Card Number to Apple Pay, Apple Pay will automatically assign your new physical plastic Card to your existing Token.

3. Card & Service Responsibility
You are solely responsible for maintaining the security of your Apple User ID and password. If you share these credentials with any other person, you expressly authorize them to access your personal information, your accounts and use your Mobile Card. SkyOne Federal Credit Union is the not the provider of the Apple Pay and Mobile Card service, and we are not responsible for providing the service to you. We are only responsible for supplying information securely to the Apple Pay and Mobile Card provider to allow use of your SkyOne Federal Credit Union Card as a Mobile Card. We are not responsible for any failure of the Apple Pay and Mobile Card service, or the inability to use your Mobile Card for any transaction. We are not responsible for the performance or non-performance of these service providers or any other third parties regarding any agreement you enter into with SkyOne Federal Credit Union to use the Mobile Card.

4. Limitation of Liability.

SkyOne Federal Credit Union is not responsible for the service. You expressive acknowledge and agree that use of the service is at you sole risk, and SkyOne Federal Credit union is not responsible for the risk as to satisfactory quality, performance, accuracy and effort. With regard to the service, SkyOne Federal Credit Union makes no representations or warranties of any kind, including, without limitation, merchantability or the implied warranty of fitness for the particular purpose and related warranties and representations. No oral or written information or advice given by SkyOne Federal Credit Union will create a warranty not expressly stated in this agreement. Should the service prove defective, SkyOne Federal Credit Union assumes no liability for the costs of all necessary servicing, repair or correction.

5. Information Sharing & Privacy.

By enrolling and using Apple Pay and creating a Mobile Card, you authorize SkyOne Federal Credit Union to collect information from Apple to verify your identity and to enable you to use a Mobile Card and the Apple Pay service. You agree that we may share your information with Apple and Mobile Card service providers, payment networks, and others in order to provide the services you have requested, to make information available to you about your Mobile Card transactions. SkyOne Federal Credit Union will provide your information in accordance with SkyOne Federal Credit Union’s Privacy Policies. Apple and its service providers are contractually obligated to keep this information confidential. Your privacy and the security of your information are set forth in our Privacy Policy applies to your use of your Mobile Card. We do not control the privacy and security of your information that may be held by these service providers such as Apple, which is governed by the privacy policy given to you by these providers.

6. Discontinuing the Service.

Upon your request or for our protection, we can block, restrict or suspend a SkyOne Federal Credit Union Card from use as a Mobile Card at any time. You may delete or remove a SkyOne Federal Credit Union Card as a Mobile Card through the Apple Pay service. You can terminate these Terms & Conditions at any time by removing all SkyOne Federal Credit Union Cards from the Mobile Card service. We can terminate these Terms & Conditions at any time. We can also change these Terms & Conditions, or add or delete any items in these Terms & Conditions, at any time. If SkyOne Federal Credit Union’s Terms & Conditions are either changed or terminated, as applicable, we will provide notice to you electronically, if required by law.

7. Contacting You Electronically.

By enrolling you consent to receive electronic communications and notices from us in connection with your SkyOne Federal Credit Union Card and the Mobile Card by email or on your device. You agree that we can contact you by email at any email address you provide to us in connection with your service enrollment or any SkyOne Federal Credit Union account.  You also agree that we can contact you on your device.

8. Intellectual Property

All intellectual property rights including all patents, trade secrets, copyrights, trademarks and moral rights (“Intellectual Property Rights”) in Apple Pay (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned either by Apple, us, our licensors or third parties. Nothing in these Terms and Conditions gives you any rights in respect of any intellectual property owned by Apple, us, our licensors or third parties and you acknowledge that you do not acquire any ownership rights by adding your Card to, or using your Card in connection with, Apple Pay.

9. Consent.

By enrolling in the service, you are agreeing to receive this Consent electronically and agreeing and acknowledging that you have read and agree to be bound by this Consent and your acceptance will be considered binding as if you provided a manual signature. Your Consent also constitutes your Consent to Apple’s Terms and Conditions. If you do not agree to provide this Consent or otherwise do not want to use the Service, please do not proceed with enrollment.  An incomplete enrollment is considered non-Consent.  

e-Communication

eSignature and Electronic Disclosures Agreement

This E-Signature and Electronic Disclosures Agreement ("E-Sign Agreement") applies to all communications, documents, disclosures and electronic signatures related to the products, services and accounts offered or accessible through the SkyOne Federal Credit Union online application process for all applicants, co-applicants and other individuals listed on any application or form including beneficiaries and authorized users, as applicable.

Agreement to Conduct Transactions by Electronic Means

You agree to conduct transactions offered through the SkyOne Federal Credit Union online application process by electronic means and acknowledge that all documents, disclosures, forms and other information related to such transactions will be provided to you through a web-based electronic interface or email. In addition, you authorize SkyOne Federal Credit Union to access credit reports (where applicable) and related information for all applicants in order to process this application. You further agree that all transactions completed through SkyOne Federal Credit Union online process will result in valid and legally binding agreements. You also agree that you have adequate access to a computer with sufficient internet connectivity to conduct these transactions online.

Agreement to Use Electronic Signatures

You specifically agree that any electronic signatures that you provide through the SkyOne Federal Credit Union online process are valid and enforceable as your legal signature. You acknowledge that these electronic signatures will legally bind you to the terms and conditions contained in the related documents just as if you had physically signed the same documents with a pen or commonly known as a “wet signature.”

Agreement to Receive Disclosures Electronically

You agree to receive all legal and regulatory disclosures and other communications associated with any of the applications or transactions available through the SkyOne Federal Credit Union online application process through electronic means including this web-based electronic interface and email.

Availability of Printed Copies

You may obtain printed copies of any of the agreements, disclosures or other related documents by signing into your account, downloading the documents and printing them from your computer or by calling member service and requesting printed copies.  Alternatively, you can save any of the agreements, disclosures or other related documents by signing into your account, downloading and saving them on your computer.