We’re upgrading
DO NOT give any one-time-passcodes, or personal information to suspicious or unprompted calls claiming to be SkyOne. SkyOne will never initiate a call to you to request sensitive personal information.
How to Prepare for Upgrade
Verify Personal Information
Log in today and validate that your email address and phone number are correct. This will ensure a smooth transition on March 17, 2026.
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We will add more information to this page as we get closer to unveiling our new platform. Stay updated on:
- Required steps for you to take
- New features and capabilities
- Important dates and timelines
Info for Upgrade Day 03.17.26
Personal Accounts
Including, Trust, & Specialty Accounts
You will initially use your current username and password. However, later in the process you will need to create a new password.
Business Accounts
LLC, DBA, Organization, etc
You will need to create a new username and password during your first time sign on.
What information will I need to log into my new Online Banking?
You’ll need three things: your existing username, Social Security Number, and Date of Birth
Do I need to do anything to get ready for my new Online Banking?
Yes, make sure your contact info is up to date in your current Online Banking profile—email, mobile number, and mailing address. This way, you won’t miss any important updates
Will my Online Banking username change?
No, your username will be staying the same.
Will my Online Banking password change?
Yes, you’ll need to create a new one during your first login.
Will I need to update my security questions?
No, your security questions will remain the same. One
less thing to worry about!
Will my PIN change?
No, your PIN will remain the same.
Do I need to re-register for online banking?
No, as part of your first time sign on experience, you will input your current username and password when prompted. You will then confirm your identity, and be prompted to set up a new password afterwards.
Will there be changes to my account view?
Yes! Your account view has been updated for a more simplified and modern look that will make it easier to navigate.
Will my bill payment information transfer over?
Yes, your bill pay details are coming with you.
Will my previous alerts and notifications transfer over?
No, they won’t. You’ll need to set up new alerts once you’re in the upgraded experience.
Will my account numbers stay the same?
Yes, your account numbers are staying exactly the same.
Will my account nicknames show?
No, you will need to re-add nicknames to your accounts.
Will iPhone or Android users need to download a new app?
No, your app will update to the new version automatically. Just keep auto-update on—or update it manually after launch.
App Store
Google Play