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Coronavirus (COVID – 19)

  • March 13, 2020

Update: 4:00 pm PDT

We’re here for you during these challenging times.

Just like you, we have been following the latest news about the Coronavirus (COVID-19). In these cautious times, we want to let you know that we’re here for you and the communities we serve.

To ensure the health and safety of our members and employees we are taking extra precautions by following recommendations from the CDC (Centers for Disease Control) and other experts such as:

  • Asking employees to stay home if sick
  • Sending employees home if they come to work sick
  • Reminding all employees to thoroughly wash hands with warm/hot water and soap for at least 20 seconds frequently
  • Provided access to alcohol-based hand sanitizer in high traffic areas
  • Continuously clean and disinfect surfaces that are commonly touched by others

Our main branch, headquarters and Call Center are open and staffed with the friendly faces and voices to which you are accustomed. In addition, we want to reassure you that you have access to your account anywhere, anytime with the iSky Mobile® App and skyone.org.

If you haven’t already:
Download the iSky Mobile App

Enroll in SkyOne Online Banking

We’re here to help:
Branches + ATMs – You have full access to your money from over 66,000+ ATMs and over 4,000 share branches nationwide. If you’ve been affected by COVID-19 and need help with your account, please call us at 800.421.7111, to learn how we might help.

If we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN), or other account information. Learn how to protect yourself from scams–information provided by the Federal Trade Commission specific to the Coronavirus.

For the latest information about Coronavirus, visit the CDC’s resource center.

For the latest information about anything SkyOne related, check back to this blog. Any other questions? Talk to a Member Specialist at 800.421.7111.

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