fbpx
Menu
Skip nav to main content.

It’s finally here!

  • October 26, 2022

Immediate steps to take to get started

Our upgraded Online Banking and Mobile Banking app is ready for use! This blog post contains important information you need to know so you can start your new online banking experience.

 

1 Desktop Online Banking Access

  • Personal You’ll be able to access your account through our home page the way you do now. Delete any old bookmarks—no need to change your username or password.
  • Business – Please refer to the letter sent to you for important information on how to register on the new Online Banking platform.
  • Special Accounts – Please refer to the letter sent to you for important information on how to register on the new Online Banking platform.

Log into Online Banking
 

2 Mobile Banking App

Access to the current iSky Mobile App is no longer available. To access the new mobile app you will need to “UPDATE” the SkyOne Mobile app on your device’s app store.

App Store
Google Play Store
 

3 SkyOne Digital Academy

We’ve created digital tutorials to help you find your way around the new Online Banking and Mobile Banking App.

Watch Digital Tutorials

9 Comments

    • Posted by: Raymundo Rubi

      Hi Chris,

      I might not be understanding your statement correctly. Logging in to view sensitive information such as account balance has always been a requirement for our accounts and online banking. If you are having issues with your account please let us know and we will have our Member Contact Center reach out to you as soon as possible. Thank you for your valued membership.

      Best,
      Your SkyOne Team

    • Posted by: Raymundo Rubi

      Hi Barbara,

      Mobile Check Deposits are still available. Within the SkyOne Mobile app select “Mobile Check Deposit” in the menu. Once the screen has loaded, select the “New Mobile Deposit” button and enter the requested details to continue. Please reach out to us if you have any further questions.

      Sincerely,
      Your SkyOne Team

      • Jeremy

        When you click on “new mobile deposit” on the new app, a loading screen appears, then….. nothing happens.

        The loading circle just disappears, and you’re left on the screen that says “no mobile deposits”.

        • Christopher Stevens

          Hi Jeremy,

          Our apologies for the trouble you’re having. Please know that we have forwarded your comment to a SkyOne representative. They will contact you at the email address provided to assist you with this serious issue.

          Sincerely,

          Your SkyOne Team

  • Jason Asbell

    I have a personal account and a joint account with my wife. I logged into the new app for the first time with our joint login. All of my joint and personal accounts are visible. I logged out and tried my personal account login and it will not login. Did my logins merge and does my wife now have to register herself?

    • Christopher Stevens

      Hi Jason,

      Thank you for commenting on our blog. Our apologies for the trouble you’re having. We forwarded your comment to a SkyOne representative. They will contact you at the email address provided to assist you with this serious issue. If you want to reach out to us for immediate assistance, visit SkyOne.org and click “Let’s Chat” in the bottom right corner or call us at (800) 421-7111.

      Sincerely,

      Your SkyOne Team

  • Maureen McGourty

    I am still unable to sign into my account since 27 Oct.
    I have made several phone calls and I have been assured that I will hear from someone.
    I have not.
    I have not changed any of my sign- ins but I am still locked out .

Leave a Comment